BILL ANALYSIS                                                                                                                                                                                                    



                                                                       


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          |SENATE RULES COMMITTEE            |                  SB 1741|
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                              UNFINISHED BUSINESS
                                        

          Bill No:  SB 1741
          Author:   Bowen (D) and O'Connell (D)
          Amended:  7/3/00
          Vote:     21

            
           SENATE ENERGY, U.&C. COMMITTEE  :  7-2, 4/11/00
          AYES:  Bowen, Alarcon, Hughes, Mountjoy, Murray, Peace,  
            Solis
          NOES:  Brulte, Kelley
          NOT VOTING:  Speier, Vasconcellos

           SENATE APPROPRIATIONS COMMITTEE  :  Senate Rule 28.8

           SENATE FLOOR  :  22-13, 6/1/00
          AYES:  Alarcon, Alpert, Bowen, Burton, Escutia, Hayden,  
            Hughes, Johnston, Karnette, Murray, O'Connell, Ortiz,  
            Peace, Perata, Polanco, Rainey, Schiff, Sher, Solis,  
            Soto, Speier, Vasconcellos
          NOES:  Brulte, Costa, Dunn, Figueroa, Johannessen, Kelley,  
            Knight, Leslie, Lewis, McPherson, Monteith, Mountjoy,  
            Poochigian

           ASSEMBLY FLOOR  :  46-29, 8/29/00 - See last page for vote
           

           SUBJECT  :    Telecommunications:  technology specific area  
          codes

           SOURCE  :     Author

           
          DIGEST  :    This bill directs the California Public  
          Utilities Commission (CPUC) to request authority from the  
                                                           CONTINUED





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          Federal Communications Commission (FCC) to order  
          technology-specific area codes and seven digit dialing, as  
          specified.

          If area code relief is needed, the CPUC shall exhaust all  
          number conservation options.  If area code relief continues  
          to be needed the CPUC shall, if authorized by the FCC,  
          order a technology-specific area code unless the CPUC finds  
          that either (1) a different type of area code relief is  
          less disruptive to customers, or (2) the technology  
          specific area code does not adequately extend the life of  
          the existing area code.

           Assembly Amendments  clarify that the request for  
          seven-digit dialing shall be within the technology-specific  
          area code and the underlying preexisting area code or  
          codes.

           Senate Floor Amendments  of 5/31/00 add a legislative intent  
          statement and provide increased flexibility to the PUC.

           ANALYSIS  :   Current law requires the California Public  
          Utilities Commission (CPUC) to develop and implement any  
          measures it deems available to efficiently allocate  
          telephone numbers.

          This bill states legislative intent that when the PUC has  
          no reasonable alternative other than to create a new area  
          code, that the PUC do so in a way that creates the least  
          inconvenience for customers.

          This bill requires the CPUC to request authority from the  
          Federal Communications Commission (FCC) to order telephone  
          companies to assign telephone numbers dedicated to wireless  
          and data usage to a separate area code and to permit seven  
          digit dialing within that technology-specific area code and  
          the underlying preexisting area code or codes.. 

          This bill requires that before the CPUC creates any new  
          area code it must first perform a telephone number  
          utilization study and implement all reasonable telephone  
          number conservation measures. 

          If the PUC is granted the authority to implement  







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          technology-specific area codes and determines that further  
          area code relief is needed, they are to utilize that  
          authority when creating a new area code.

          The bill gives the PUC the flexibility to forgo the  
          technology-specific area code if it finds that either (1)  
          instituting a technology-specific area code is more  
          disruptive to customers, or (2) instituting a  
          technology-specific overlay inadequately extends the life  
          of the area code.

          The bill precludes the CPUC from implementing any authority  
          granted by FCC, pursuant to its request, in a manner that  
          impairs the ability of a customer to have number  
          portability.

           Background  :

           Coming Soon:  Your Own Personal Area Code  .  After starting  
          with three area codes in 1947, California had 13 area codes  
          in 1992, which mushroomed into 25 area codes by the end of  
          1999.  At the current pace, the CPUC expects California to  
          have 41 area codes by the end of 2002.  The Los Angeles  
          area has been at the leading edge of area code expansion,  
          with the number of area codes tripling since the early  
          1980's.  The San Francisco Bay Area is not far behind --  
          until recently it had four new area codes set to take  
          effect by the end of this year.

          The growth in the number of area codes has several  
          practical implications in people's every day lives as phone  
          users are forced to adapt to new dialing habits, re-program  
          their telephone devices, dial more calls using 11 digits  
          rather than the traditional 7, and more.  Businesses are  
          often forced to change stationery and advertisements, as  
          well as lose any "equity" they may have built up with their  
          long-standing telephone numbers. 

           Reasons Behind The Area Code Explosion .  The growth in the  
          demand for new area codes can be attributed to three basic  
          realities:  

          First, deregulation and the emergence of new telephone  
          companies has dramatically increased the demand for new  







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          telephone numbers, as these new companies all need their  
          own numbers to sell to customers.  For example, in the  
          early 1980's there were only a handful of telephone  
          companies needing telephone numbers in the 310 area code.   
          Now, 53 telephone companies have the right to demand an  
          allocation of telephone numbers in the 310 area code alone.  


          Second, technology has made new forms of communications  
          available and affordable to people and businesses.  Most  
          people no longer have just one home number and one work  
          number -- they have numbers dedicated for pagers, wireless  
          telephones, internet service, and fax machines.   
          Furthermore, some of the "point of sale" credit card  
          verification terminals that have popped up at grocery  
          stores, gas stations, and other merchants require their own  
          phone lines.  

          Third, the FCC regulations on how telephone numbers are  
          handed out to companies haven't kept up with deregulation  
          or technology.  For example, until recently the FCC only  
          allowed numbers to be handed out in blocks of 10,000 - even  
          if a telephone company only has a single customer.  So, as  
          a result of the emergence of new telephone competitors,  
          more blocks of 10,000 numbers are being handed out (thus  
          draining the pool of available numbers more quickly), and  
          as a result of people's use of new technologies that  
          require dedicated phone numbers, the numbers within those  
          blocks are being exhausted more rapidly.

           The Long Arm Of The Law  .  California is not free to deal  
          with telephone numbers in any way it sees fit because  
          Congress has given the FCC the responsibility for telephone  
          number administration.   Consequently, the FCC has limited  
          the states' discretion when it comes to dealing with  
          telephone numbering issues.  

          For example, the FCC prevents states from allocating  
          telephone numbers on the basis of technology (i.e. separate  
          area codes for cellular telephones and pagers), known as a  
          technology overlay or a service specific overlay.  It also  
          requires that whenever an overlay area code (described  
          later) is created, all calls within that area code and the  
          overlaid area code require 11 digits to be dialed with  







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          every call.  The CPUC has requested that the FCC permit the  
          use of service specific overlays but has not requested  
          implementation of 7-digit dialing.

          Responding to widespread public concern, including requests  
          from the chair of the Senate Energy, Utilities and Commerce  
          Committee, the CPUC and other states, the FCC in September  
          1999 granted California the authority to allocate numbers  
          in blocks of 1,000 rather than 10,000.  On March 17, 2000,  
          the FCC announced it had endorsed a national policy of  
          allocating telephone numbers in blocks of 1,000, rather  
          than 10,000. 

           Overlay vs. Split  . Historically, new area codes have been  
          created by geographically splitting existing area codes,  
          which forces people and businesses located in the "new"  
          area to get new telephone numbers.  This is obviously  
          inconvenient for people and businesses that have to  
          re-program machines, let their friends or customers know  
          about the new number and, in the case of a business,  
          reprint stationery, change advertisements, and much more.

          A long-discussed alternative way of creating a new area  
          code is the "overlay," where a second area code is laid on  
          top of an existing area code.  The main advantage of an  
          overlay is no one is required to change their existing  
          telephone or fax numbers - only people getting new numbers  
          would receive the new area code even though they'd  
          physically be located in the "old" area code territory.   
          The primary downside is that everyone has to dial eleven  
          digits (1 + area code + phone number) on all telephone  
          calls - even when calling a person in the same area code,  
          which is a federal regulation adopted at the behest of many  
          telephone companies.  More fundamentally objectionable to  
          many people is that in an overlay, a person could have two  
          different area codes in their own home, which goes against  
          the entire concept of what everyone understands an "area  
          code" to be.   The CPUC had previously proposed overlays in  
          many area codes in the state, but earlier this year it  
          withdrew those proposals and instead opted for a strategy  
          of forcing the telephone companies to utilize their  
          existing numbers more efficiently.

           Utilization Studies Find Unused Numbers  .  As part of its  







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          analysis of the need for a new area code in the 310  
          territory, the CPUC performed a telephone number  
          utilization study.  The 310 has been on the bleeding edge  
          of area code controversy, as it was the first area code for  
          which a geographic overlay was proposed.  That study found  
          that there were as many as three million unused telephone  
          numbers which could be used by customers -- a surprising  
          amount of available numbers in an area where telephone  
          number resources were supposedly so exhausted that a new  
          area code was to have been implemented in August 1999.  The  
          CPUC now believes that a new area code in the 310 won't be  
          needed until at least June 2001. 

           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes    
          Local:  No

           SUPPORT  :   (Verified  5/31/00) (Unable to reverify at time  
          of writing)

          County of San Diego
          Office of Ratepayer Advocates

           OPPOSITION  :    (Verified  5/31/00) (Unable to reverify at  
          time of writing)

          AT & T
          GTE California Incorporated
          Cellular Carriers Association of California
          MCI WorldCom
          Verizon Communications
          California Cable Television association
          Cel-North Cellular
          Sprint PCS
          United States Cellular
          California Association of Competitive Telecommunications  
          Companies

           ARGUMENTS IN SUPPORT  :    Historically, area codes have been  
          created at the convenience of the telephone companies.   
          This is an artifact of the monopoly era of telephone  
          service where the telephone company was entrusted to manage  
          the telephone network in an efficient way.  Times have  
          changed.  Now there are dozens of telephone companies, but  
          the way that area codes are created hasn't changed.  The  







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          process remains one that puts the convenience of the  
          telephone companies ahead of the convenience of the  
          telephone customers.  It is this old way of thinking that  
          continued the wasteful process of handing telephone numbers  
          out to companies in blocks of 10,000, even if a telephone  
          company only had a handful of customers until very  
          recently.  Because of negative customer reaction to the  
          proliferation of area codes the federal government started  
          to reconsider the way it handed out numbers and,  
          consequently, to reduce the need for new area codes.   
          Through prodding by California the FCC gave California the  
          authority to hand out numbers in blocks of 1000 rather than  
          10,000, as well as other telephone number conservation  
          measures.

          This bill continues the effort to modernize California's  
          thinking about area codes by putting the convenience of the  
          customer ahead of the convenience of the telephone  
          companies.  This bill minimizes the need for new area codes  
          by requiring a telephone number utilization study before a  
          new area code is created.  Once the need for a new area  
          code is demonstrated, this bill provides a mechanism for  
          implementing a new type of area code, subject to FCC  
          approval, that is potentially the least disruptive to  
          customers.  This new type of area code is known as a  
          technology-based overlay and would contain only wireless  
          and, perhaps, data numbers.  The CPUC would implement this  
          new type of area code whenever area code relief is needed.   
          However, if the CPUC finds that a different type of area  
          code is less disruptive, or that a technology-specific area  
          code doesn't extend the life of the existing area code long  
          enough, then the CPUC can implement a different type of  
          area code.

          The author's belief is that given the need for a new area  
          code, it is far less disruptive to change the numbers of  
          wireless and data customers than it is to change the  
          numbers for regular telephone customers.

           ARGUMENTS IN OPPOSITION  :    Opponents argue that  
          implementing wireless overlap will seriously impede the  
          growing competition between wireless and wireline carriers.  
           They feel that establishing a separate, unfamiliar area  
          code for wireless customers will discourage consumers' use  







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          of wireless service as a competitive alternative to  
          wireline telephone service.  Opponents argue, in addition,  
          that "in a dynamic and competitive telecommunications  
          market where customers can choose between services, the  
          inconvenience of having to dial eleven digits for most  
          calling becomes a competitive disadvantage.

          Opponents believe that a separate area code for wireless  
          telephones will cause more harm than good for consumers.   
          They argue:

          1.Seven million of the 11 million wireless phone owners  
            must have their phones physically re-programmed by  
            bringing them into their service providers.  The result:   
            a colossal consumer/constituent hardship.

          2.Other major consumer inconveniences include:  stationary  
            changes, advertising relistings; multiple area codes for  
            businesses and single family homes.

          3.Wireless did not create the area code number shortage but  
            is being targeted as a quick fix, and an expensive one at  
            that.

          4.A wireless specific area code for California will not  
            solve the area code problem.  If anything, it will cause  
            further complications.

          5.SB 1741 fails to embrace the true solution:  namely,  
            number pooling.

          6.Late last year, the CPUC requested authority from the FCC  
            to utilize area code overlays; that request is still  
            pending.  This bill would require the CPUC to make the  
            same request again.  However, if the authority is granted  
            by the FCC, this bill takes away the CPUC's discretion in  
            the matter and will require the use of overlays.  
           
           ASSEMBLY FLOOR  :
          AYES:  Alquist, Aroner, Bock, Calderon, Cardenas, Cardoza,  
            Cedillo, Corbett, Correa, Cox, Davis, Ducheny, Dutra,  
            Firebaugh, Florez, Honda, Jackson, Keeley, Knox, Kuehl,  
            Lempert, Longville, Lowenthal, Machado, Maldonado,  
            Mazzoni, Migden, Nakano, Papan, Reyes, Romero, Scott,  







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            Shelley, Steinberg, Strom-Martin, Thomson, Torlakson,  
            Villaraigosa, Vincent, Washington, Wayne, Wesson,  
            Wiggins, Wildman, Wright, Hertzberg
          NOES:  Aanestad, Ackerman, Ashburn, Baldwin, Bates, Battin,  
            Baugh, Brewer, Campbell, Cunneen, Dickerson, Granlund,  
            Havice, House, Kaloogian, Leach, Leonard, Maddox,  
            Margett, McClintock, Olberg, Oller, Robert Pacheco, Rod  
            Pacheco, Pescetti, Runner, Strickland, Thompson, Zettel


          NC:jk  8/30/00   Senate Floor Analyses 

                         SUPPORT/OPPOSITION:  SEE ABOVE

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