BILL NUMBER: AB 535 INTRODUCED BILL TEXT INTRODUCED BY Assembly Member Reyes FEBRUARY 18, 1999 An act to add Section 2889.4 to the Public Utilities Code, relating to telecommunications. LEGISLATIVE COUNSEL'S DIGEST AB 535, as introduced, Reyes. Telecommunications: services. Existing law requires telephone corporations to provide specified customer and subscriber services. This bill would require a local exchange service provider that automatically provides custom calling or enhanced calling telephone services billed on a per use basis to a residential subscriber of basic exchange service to notify all residential subscribers of those services by including in the regular bill for service a postcard with return postage guaranteed, listing the names and descriptions of each service to be billed on a per use basis, and the cost of each use. The bill would prohibit that service provider from providing any service listed on the postcard to a subscriber without the authorization of the subscriber to those services, as prescribed. The bill would, except as specified, exempt residential subscribers from liability for any charge for the use of a telephone service billed on a per use basis unless the service provider has received that authorization. The bill would authorize a residential subscriber that has authorized the provision of telephone services billed on a per use basis to file a claim with the service provider for the reimbursement of charges for the inadvertent or unauthorized use of telephone services billed on a per use basis, and would require the service provider to reimburse that subscriber under those circumstances. Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program: no. THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS: SECTION 1. Section 2889.4 is added to the Public Utilities Code, to read: 2889.4. (a) A local exchange service provider that automatically provides custom calling or enhanced calling telephone services billed on a per use basis to a residential subscriber of basic exchange service shall notify all residential subscribers by including in the regular bill for service a postcard with return postage guaranteed, listing the names and descriptions of each service offered by the service provider, to be billed on a per use basis, and the cost of each use, including information on applicable charges such as tolls for a connected call. The service provider may not provide any service listed on the postcard notice to a subscriber without the authorization of the subscriber to those services, as indicated by the return of the postcard to the service provider with the subscriber's signature, telephone number, and service address. (b) (1) Except as specified in paragraph (2), a residential subscriber may not be liable for any charge for the use of a telephone service billed on a per use basis unless the service provider has received authorization from that subscriber pursuant to subdivision (a). (2) A current subscriber may be liable for any charge for the use of a telephone service billed on a per use basis used within 14 days from the date that notification was sent by the service provider pursuant to subdivision (a), but may not be liable for charges incurred thereafter, unless the service provider has received authorization from that subscriber pursuant to subdivision (a). (c) A residential subscriber that has authorized the provision of telephone services billed on a per use basis in accordance with subdivision (a) may file a claim with the service provider for the reimbursement of charges for the inadvertent or unauthorized use of telephone services billed on a per use basis, and the service provider, under those circumstances, shall reimburse that subscriber. (d) As used in this section, the following terms have the following meanings: (1) "Current subscriber" means a residential subscriber of a local exchange service provider as of December 31, 1999. (2) "New subscriber" means a person who initiates a subscription to residential service from a local exchange service provider that begins on or after January 1, 2000.