BILL ANALYSIS SB 49 Date of Hearing: March 12, 1996 ASSEMBLY COMMITTEE ON INSURANCE David Knowles, Chairman SB 49 (Lockyer) - July 19, 1995 SENATE VOTE: 31-3 ASSEMBLY ACTIONS: COMMITTEE JUD. (7/5/95) VOTE 8-6 COMMITTEE> VOTE> Ayes:Isenberg, Archie-Hudson, Ayes: Figueroa, House, Knox, Kuehl, K. Murray, Sher Nays:Morrow, Alby, Battin, Kaloogian,Nays: Knight, Setencich SUBJECT Vehicles Background: The sponsor of this bill is the author. It is essentially a reintroduction of SB 10 of 1992. That bill was the product of a series of Judiciary and conference committee hearings on the issue of auto insurance reform. The bill passed both houses, but was vetoed by Governor Wilson. NOTE: Due to the numerous provisions in SB 49, the analysis has been broken down into issue areas of the bill. The changes to the auto insurance policies and the changes to accidents regarding non-serious injuries are presented first, and the remainder of the bill is presented in order as it appears in the bill. A) Auto Insurance Policies (Sections 11-14, 23-28) Existing Law sets the mandatory financial responsibility limits from 15/30/5 (which means $15,000 bodily injury liability per accident, capped at $30,000 total for any one accident, and $5,000 per accident for property damage liability). Insurers today can also sell a first party medical coverage (called med pay). This bill: 1) Reduces minimum coverage to 10/20/3. - continued - SB 49 Page 1 SB 49 2) Mandates that the minimum policy contain med pay of $1,000 per person per accident. 3) Allows a qualified "Good Driver" to waive property damage coverage, although the driver would remain liable for property damage caused by their negligence. 4) Requires insurers to sell a "no-litigation" policy where the insured agrees to submit any third party "non-serious" injury (as defined in Section B of this analysis) to binding arbitration. a) Specifies that the insured must agree to submit any third party claim involving property damage or a non-serious injury to binding nonjudicial arbitration in the following circumstances: between the insured and the insurer, between the insured and any person insured under a policy containing a similar agreement, or between the insured and any person willing to submit the dispute to binding arbitration. b) Specifies that this provision does not apply to first party claims. c) Specifies that such a provision is voluntary and that the insured may choose such a policy at the time he or she applies for the policy and may be changed in writing at any time. d) Requires insured purchasing such a policy to sign a disclosure statement acknowledging that the policy is provided at a lower price in consideration for agreeing to resolve minor accidents in arbitration; and that the insured is waiving any right he or she may have to a jury trial. e) Allows the insurer to assert in arbitration that it is not liable, and allows the claimant or the insurer to appeal the arbitrator's decision regarding the insurers liability. 5) Specifies these changes take effect 1/1/97. COMMENTS: 1) Reduced Coverage. Reducing coverage from 15/30/5 to 10/20/3 will obviously reduce some costs. However, the Office of Insurance Advisor argues that this bill would achieve savings through reduced levels of coverage, not through fundamental - continued - SB 49 Page 2 SB 49 reform. 2) Property Damage Exemption. Allowing Good Drivers to waive the purchase of property damage coverage will also reduce premiums. However, one of the main concerns the public has about uninsured drivers is that, when their car is dented or damaged by an at-fault, uninsured driver, they have to pay for the body work on their car. This bill says that now an insured driver who hits another person's car won't have to be legally covered to pay for the damage they cause -- even though they will still be legally liable for that damage. Both bills in the Legislature this year creating first party coverage (AB 607 (Brulte) and SB 1129 (Killea)) also do not require property damage coverage. 3) No Litigation Policy. The section requiring insurers to sell a policy of "non-litigation" is intended to reduce costs. The provision says that the insured will agree to binding arbitration. But according to some insurers, the problem with binding arbitration is that the arbitrator tends to split the difference, whereas today an insurer committed to fighting inflated claims could fight the case in court and the insured would get nothing. 4) Mandatory Med Pay. Presently insurers offer a minor "med pay" policy with full coverages. Med pay is first party medical coverage for the driver. This bill makes this coverage a mandatory part of the minimum coverage. B) Serious vs. Non-Serious Injuries. (Section 4 of the bill) Existing law does not generally distinguish between serious and non-serious auto accidents. This bill allows use of medical profiles in non-serious injury accidents. 1) Distinguishes between "serious" and "non-serious" injury. Specifies that the court will make a determination of whether an injury is serious or non-serious. a) Defines "non-serious" injury as a personal injury that results in a concussion of a non-permanent nature or an impairment or injury of the musculoskeletal system of non-permanent nature, including sprains, abrasions, bruises, hematomas, lacerations and injuries commonly characterized as soft tissue. - continued - SB 49 Page 3 SB 49 b) Defines "serious injury" as a personal injury that results in a fracture, herniated discs, laceration that results in scarring or permanent disfigurement, internal organ injury, loss of sense or senses that is not temporary, loss of body part, any permanent nerve impairment, loss of fetus, paralysis, permanent brain injury or death. 2) Requires the Insurance Commissioner to establish a medical profile for non-serious injuries after consultation with appropriate health care organizations. The profile shall establish parameters for the treatment of non-serious injuries. 3) Allows the defendant in a non-serious accident case to introduce the medical injury profile for the claimed injury. Specifies that the medical injury profile shall not be deemed to establish prima facie evidence of necessary and appropriate treatment. 4) Specifies that these changes take effect 1/1/97. COMMENTS: 1) Non-Serious Injuries Are The Problem. The Rand Institute, in their report "The Costs of Excess Medical Claims for Automobile Personal Injuries" found that 59 percent of the costs submitted in support of soft injury claims are excess. The author, while disagreeing with some of the conclusions of that report, appears to agree with the overall observation that soft tissue injury cases add a disproportionate amount of costs to the system. 2) Injury Profiles. This bill responds to that problem by creating a medical profile of non-serious injury that can be introduced at the time of a trial. Theoretically, these profiles might show that this type of injury should cost only $2000 in medical bills. So when the "victim" shows up with $7,000 in medical bills, it will look kind of fishy. 3) Definition of "Non-Serious." Alliance of American Insurers (AAI) argues that industry experience with loose terms such as "non-serious" in other states shows that such language is so weak it is bypassed as an insignificant barrier by plaintiff attorneys. 4) Attacking The Symptom, Not the Cause? The Rand study also found that the presence of general damages (pain and suffering) creates a significant incentive to build-up medical claims. Without attacking that incentive, critics say, this bill is - continued - SB 49 Page 4 SB 49 attacking the symptom, not the cause. Indeed, when the Governor vetoed a nearly identical bill in 1992 (SB 10 - Lockyer) the Governor said that SB 10 did not attack the "underlying factors that are driving up the cost of insurance." C) Collateral Source Rule (Section 1 of the bill) Existing law generally holds that evidence of insurance benefits is unduly prejudicial and therefore excluded as evidence. This bill specifies that, in a third-party action for an injury auto accident, the judgment or settlement shall be reduced by an amount paid from a "med pay" policy (up to $3,000). Requires the plaintiff to give notice of the action to any health insurer providing benefits and to the auto insurer providing med pay benefits in excess of $3,000. Specifies these changes take effect 1/1/96. COMMENTS: 1) Med Pay Problems. As described above, med pay is a first party coverage for medical payments for the policyholder to be used in the event of an accident. Some have used the med pay provisions to cover their injuries, build-up the claim and then, in some cases, get double recovery. This provision is supposed to reduce the problems of double recovery and build-up associated with med pay, now that med pay would be a mandatory part of the minimum policy. 2) Opposition. State Farm argues that the savings will be insignificant. Personal Insurance Federation of California (PIFC) and the Alliance of American Insurers argue that the $3,000 cap will create a perverse incentive for plaintiff's to run up medical costs in excess of the $3,000 in order to recoup the losses of the reduction. D) Small Claims Court (Section 2 of the bill) Existing law provides that disputes under $5,000 may be handled by small claims court. This bill increases the jurisdiction to $10,000 for auto accident cases. Specifies changes in procedure for small claims court for auto accident cases of between $5,000 and $10,000. Specifies that these changes take effect 1/1/97. 1) Requires that the claim be heard by a judge or - continued - SB 49 Page 5 SB 49 commissioner without a jury. 2) Specifies time periods for hearings and fees. 3) Permits a defendant to move to transfer the case to municipal or justice court. 4) Allows parties to be represented by an attorney; allows an insurer to provide an attorney to represent a defendant provided that the insurer stipulates that its policy with the defendant covers the matter to which the claim applies. 5) Allows an appeal to superior court; allows the superior court to award for good cause up to $1,000 to a party for attorneys fees and the costs of the appeal. Allows the superior court to award attorneys fees and other specified costs, if the court determines that the appeal was without substantial merit and not based on good faith, but was intended to harass or delay the other party. 6) Provides that a plaintiff attorney shall not recover a contingency fee from the client in excess of 20% of any recovery in the small claims court unless upon court approval of a higher fee. The court may increase the allowable contingency fee if it finds the 20% fee limit would result in inadequate compensation given the amount of time spent by the attorney on the case. COMMENTS: 1) Purpose. The purpose of this proposal is to provide an informal forum for claimants who wish to resolve their claims quickly. The author argues that this portion would be voluntary, but it creates disincentives to appeal the decision. 2) Attorneys In Small Claims Court? Generally insurers don't like to push auto claims into small claims court because the insurer has a duty to defend the insured. Since attorneys are not allowed, the insurers say they cannot adequately defend the insured. In addition, insurers argue that their personnel are more experienced at presenting a case, while the insured may not have any incentive to put on a good case because, in many instances, the insurer will pay for it anyway. This bill recognizes this problem and allows both parties to have attorneys. 3) Opposition. State Farm argues that this provision will increase auto insurance claims, arguing that "It authorizes attorneys who operate claim mills to pursue the bulk of - continued - SB 49 Page 6 SB 49 automobile accident claims in small claims court without any safeguards to detect excess claims, fraud, staged accidents and other claim abuses." PIFC argues that since both parties would have attorneys, they see little savings. PIFC also argues that "since insurers would only be allowed to be represented by defense if they stipulate to coverage, the policyholder would be deprived of the right to a defense under a reservation of rights, leaving the policyholder unprotected while policy issues are pending." E) Mandatory Exchange of Information (Section 3 of the bill) This bill requires a mandatory exchange of information between a third party claimant and the defendant. 1) A form for this exchange of information would be developed by the Judicial Council. The bill specifies that the forms shall request specified information including: the name, address, date of birth, telephone number, and driver's license number of the party; the party's version of the accident; the names, addresses and telephone numbers and statements of any witnesses; a police report if available; a statement of the nature of the damages if the party is seeking damages; the names of persons who can substantiate a party's loss of earnings; the names, addresses and phone numbers of each insurer including the policy limits of each policy and the existence of any coverage dispute; and a description of all evidence that relates to the party's claim for damages. 2) Requires that each party seeking damages or contesting a claim must complete the questionnaire, and serve the questionnaire on the other party's counsel or insurer. 3) Requires the insurer to inform any claimant on an auto claim of the claimant's responsibility to complete the questionnaire and requires the insurer to furnish the claimant with the form; gives the claimant 30 days to fill the questionnaire out. 4) Requires each party to respond to each and every question; requires responding party to make a reasonable and good faith effort to obtain the information; allows for extensions on filling out the questionnaire; allows either party to examine the records in case of claim for bodily injury; allows any party to amend any response to the questionnaire with a showing of good cause. - continued - SB 49 Page 7 SB 49 5) Specifies these changes take effect 7/1/96. COMMENTS: 1) Purpose. The author says that the purpose of this proposal is to eliminate the "gamesmanship" in discovery and to reduce discovery costs. The author points to testimony that says mandatory exchange of information will save $200 million. The author also thinks that this will result in earlier settlements. 2) Opposition. Insurers argue that early exchange of information will not decrease costs significantly. PIFC objects to the requirement that the insurance policy limits be reported, saying that this will drive up costs. 3) Public Reaction. Ultimately, the increased workload will fall on those Californians who are involved in auto accidents, whether it is their fault or not. F) Mandatory Judicial Arbitration (Sections 5 of the bill) Existing law provides for mandatory judicial arbitration of all cases under $50,000 in superior courts with more than 10 judges. This bill requires judicial arbitration of all auto personal injury cases under $50,000. Provides for sanctions (attorneys fees and costs reasonably incurred by the other party) where the appellant does not improve the arbitration award by 20 percent or more in his or her favor. Specifies that these changes take effect 7/1/96. COMMENTS: 1) Purpose. The author believes that this is a good way to remove litigation, and the costs associated with litigation. 2) Opposition. Insurers argue that the problem with binding arbitration is that the arbitrator tends to split the difference, whereas today an insurer committed to fighting inflated claims could contest the claim in court, win, and the insured would get nothing. G) Delay Reduction Rules (Sections 6,7 and 8 of the bill) Existing law provides for "fast track" rules (court delay reductions) which allow a 30 day "hiatus" from the fast track - continued - SB 49 Page 8 SB 49 requirements to allow parties to discuss a settlement. This bill adds a new 15 day "hiatus" period prior to the filing of the answer to provide an adjuster an opportunity to settle a case before the insurer has to assign the case to defense counsel. This bill amends the rule authorizing the parties to agree to a single continuance of 30 days, by requiring that the stipulation be made at any time following service of responsive pleadings, but prior to the status conference. Takes effect 1/1/97, sunsets 7/1/98, at which time the rule would revert to present standard. COMMENTS: 1) Purpose. The author states this proposal is intended to facilitate settlements to avoid costly extensive litigation. They state that as a result of the hearings on auto insurance reform, they discovered that the so-called "hiatus" period in the fast track provisions in the law are rarely used because parties are usually in the midst of conducting discovery and are not ready to discuss settlement. This bill allows the parties to obtain a 30 day hiatus at any time after the filing of the answer. H) Fee Schedule (Section 9 of the bill) Existing law requires workers' compensation insurers to pay for medical expenses according to a fee schedule established by the Department of Workers' Compensation. This bill adopts a medical fee schedule for payment of auto accident injuries. Specifies that these changes take effect 1/1/97. 1) Initially the schedule for workers' compensation would be used, but it would be subject to change by the Commissioner. 2) For services not on the schedule, the charges shall not exceed 80 percent of the provider's usual and customary charge. 3) Providers would not be allowed to seek more. 4) Cases of overcharging and overtreatment would be reported to the appropriate licensing agency. - continued - SB 49 Page 9 SB 49 COMMENTS: 1) Purpose. The author believes that establishing a fee schedule will reduce total bodily injury costs by almost 10 percent. 2) Worker's Compensation Fee Schedule. According to a 1992 study Physician Costs Under the Official Medical Fee Schedule by the California Workers' Compensation Institute (CWCI), the fee schedule does not "effectively control medical provider costs in California's workers' compensation system. While containing the cost of individual medical procedures with specified dollar limits, the schedule does nothing to control the cost of unregulated procedures or overall utilization." I) Penalties For Insurance Fraud (Sections 10 and 18 of the bill) This bill amends the penalties for insurance fraud. Provides a five year enhancement for an insurance fraud scheme involving $100,000 or more. Amends the Penal Code section pertaining to insurance fraud into the Insurance Code. Specifies that these changes take effect 1/1/96. J) Uninsured Motorist Provision. (Section 15 of the bill) Existing law establishes a "physical contact" requirement for UI claims where bodily injury has arisen out of physical contact of the auto with the insured or with the auto which the insured occupied. This bill amends the "physical contact" rule to allow an uninsured motorist claim when the action of an uninsured motorist results in physical contact between the property and the uninsured motorist and the insured's vehicle which proximately causes injury or damage to the insured. Specifies that these changes take effect 1/1/97. COMMENTS: 1) Purpose. The author argues this language clarifies a coverage issue to protect against uninsured drivers. The author's backers argue that the "physical contact" requirement has been interpreted in an illogical manner so that a claim is permitted when an uninsured vehicle loses a tire which causes the insured to crash, but deny coverage when the insured crashes into that tire on the road. 2) Opposition. State Farm argues that this provision would - continued - SB 49 Page 10 SB 49 increase claims costs because it would "authorize persons who are injured by objects thrown from passing cars, and even drive-by shooters to recover under their uninsured motorist coverage." K) PPO's for Auto Shops (Sections 16 and 17 of the bill) This bill authorizes insurers to use so-called PPO's for auto body shops. Specifies that these changes take effect 7/1/96. 1) Allows insurers to issue policies which require insureds to obtain any repair of vehicular damage that is covered under an insurance policy at a facility under contract to the insurer. 2) Requires insurers to refer the claimant to three or more of these facilities within reasonable proximity to where the claimant requests the repair. 3) Specifies that, if the claimant chooses not to repair the vehicle at one of the referral facilities, any payment by the insurer shall be limited to the cost of the repairs at a contracted referral facility. 4) Requires insurers issuing policies as described in #1 above to contract with a sufficient number of facilities throughout the state to allow referrals. 5) Requires insurers issuing policies as described in #1 above, to develop a plan to assure that the repairs were completed properly and within a reasonable amount of time; requires the plan to be submitted to the DOI by 7/1/96 and every three years thereafter. 6) States that it is the intent of the Legislature in enacting this provision to help control the high cost of automobile insurance by providing a means for insurers to hold down repair costs. COMMENTS: 1) Purpose. The author and his staff say that if insurers contract in advance with auto shops, the cost of auto body repair can be reduced. They say this portion of the bill will save $315 million in collision premium savings, and $66 million in comprehensive (theft) premiums. - continued - SB 49 Page 11 SB 49 2) Already Being Done? A number of insurers, including State Farm and Mercury Casualty, say they have already set up such arrangements. L) Proof of Insurance At Registration (Section 19 and 20 of the bill) This bill requires drivers to show proof of insurance at registration of a vehicle. Requires drivers to pay a $1 fee at the time of registration to pay for the DMV implementing this program. Specifies that the program is to be implemented 1/1/97, with the fee to start 1/1/96. COMMENTS: 1) Purpose. The author's actuary claims that this will reduce the uninsured motorists population by 75 percent and that it will reduce uninsured motorist premiums by more than 58 percent. 2) Do Compulsory Insurance Laws Work? In 1989, the All-Industry Research Advisory Council, a group backed by the insurance industry, released a study called Uninsured Motorists. The study examined the "extent of the uninsured motorist problem in the United States, the types of laws in effect to encourage financial responsibility, [and] the effectiveness of these laws..." They did this by comparing bodily injury claims to uninsured motorist claims on a state by state basis. Among the conclusions of the study: "Uninsured motorist populations vary considerably from state to state, regardless of the type of state laws used to encourage the purchase of insurance." 3) AB 650 (Speier). This portion of the bill is significantly different than AB 650 (Speier) which accomplishes the same goal. The DMV believes that this system will be very costly (about one dollar per car per year to check and see if a proof of insurance form is in the envelope with the registration forms). The author has agreed to charge drivers to pay for DMV's check. AB 650, in addition to requiring proof of insurance at registration, also re-enacts the law allowing police officers to cite uninsured drivers. The author of AB 650 intends to use some of the fines from that provision to pay for the proof of insurance registration provision, thus eliminating the need for the $1 charge. - continued - SB 49 Page 12 SB 49 M) Seat Belt (Section 21 of the bill) Existing law specifies a point count for violations of the Vehicle Code. The Department of Motor Vehicles may discipline a driver (including the removal of a license) for a driver whose record contains a specified point count. Under Proposition 103, a driver is qualified for a Good Driver Discount (20 percent below the lowest rate for non-Good Drivers) if that driver has, among other things, a point count of less than two for three years. This bill would specify that the violation of the seat belt law would not result in a violation point count. Specifies this change takes effect 1/1/97. COMMENTS 1) Frustration With Proposition 103. Under Proposition 103, a driver with two tickets in three years loses his or her Good Driver Discount. Many critics of the present system argue that a minor infraction should not be an excuse to raise insurance premiums. 2) Opposition. Insurers argue that this provision essentially encourages drivers not to wear seatbelts. They argue that seat belts do reduce bodily injuries, thus this section, they say, will increase costs for auto insurance. N) Notifying Insurers and Other Drivers. (Sections 22, 29 and 30 of the bill) Existing law requires any person involved in an accident causing property damage to furnish specified information when requested. Existing law also requires a driver involved in an injury accident to furnish specified information to the other driver, not including evidence of insurance. Existing law requires a driver involved in an injury accident to file a SR-1 with DMV within 10 days of the accident. This bill: 1) Requires the mandatory exchange insurance information with the other party at the time of the injury accident without request. Specifies that this change takes effect 7/1/96. - continued - SB 49 Page 13 SB 49 2) Requires that the driver notify his or her insurer of an injury accident. Specifies this change takes effect 1/1/97. 3) Requires an injured party to notify a third party insurer of a potential claim within 10 days of discovering the injury. The failure, without good cause, to provide the notice may be introduced by the defense, at the court's discretion, to contest the reasonableness and necessity of medical services provided to the injured party. Specifies this change takes effect 1/1/97. 4) Specifies that the DMV shall include these new requirements in their written and test materials. COMMENTS: 1) Purpose. According to supporters of the bill, the purpose of this section is to provide first party and third party insurers with early notice of potential claims, with the goal of enabling the insurer to spot "build-up" of fraudulent claims before they occur. 2) Another Requirement On Drivers? Early warning to insurers of a pending claim would be helpful to insurers. However, those consumers who make an honest mistake in not notifying the insurer would be disadvantaged. SUPPORT California Defense Council OPPOSITION Office of the Governor's Insurance Advisor Alliance of American Insurers Association of California Insurance Companies (ACIC) Consumers Union (concerns) California Judges Association California State Automobile Association Department of Finance Personal Insurance Federation of California (PIFC) (concerns) State Farm Insurance Companies Automotive Service Councils of California Automotive Trade Organizations of California - continued - SB 49 Page 14 SB 49 - continued - SB 49 Page 15