BILL ANALYSIS Ó SENATE COMMITTEE ON LABOR AND INDUSTRIAL RELATIONS Senator Tony Mendoza, Chair 2015 - 2016 Regular Bill No: SB 1160 Hearing Date: August 31, 2016 ----------------------------------------------------------------- |Author: |Mendoza | |-----------+-----------------------------------------------------| |Version: |August 29, 2016 | ----------------------------------------------------------------- ----------------------------------------------------------------- |Urgency: |No |Fiscal: |Yes | ----------------------------------------------------------------- ----------------------------------------------------------------- |Consultant:|Gideon L. Baum | | | | ----------------------------------------------------------------- Subject: Workers' compensation KEY ISSUE Should the Legislature expedite medical care at the beginning of an injured worker's claim, modernize data collection in the workers' compensation system, and implement anti-fraud measures in the filing and collection of liens? ANALYSIS Existing law: 1) Establishes a workers' compensation system that provides benefits to an employee who suffers from an injury or illness that arises out of and in the course of employment, irrespective of fault. This system requires all employers to secure payment of benefits by either securing the consent of the Department of Industrial Relations to self-insure or by securing insurance against liability from an insurance company duly authorized by the state. 2) Provides that medical, surgical, chiropractic, acupuncture, and hospital treatment, including nursing, medicines, medical and surgical supplies, crutches, and apparatuses, including orthotic and prosthetic devices and services, that is reasonably required to cure or relieve the injured worker from the effects of his or her injury SB 1160 (Mendoza) Page 2 of ? shall be provided by the employer. (Labor Code §4600) 3) Requires the administrative director of the Division of Workers' Compensation to create a Medical Treatment Utilization Schedule (MTUS), which is evidence-based, peer reviewed, and addresses, at a minimum, the frequency, duration, intensity, and appropriateness of all treatment procedures and modalities commonly performed in workers' compensation cases. The MTUS is presumed to be correct, unless rebutted by a preponderance of evidence. (Labor Code §§5307.27 and 4604.5) 4) Requires that all employers create a utilization review process, which is a process that prospectively, retrospectively, or concurrently review and approve, modify, delay, or deny, based in whole or in part on medical necessity to cure and relieve, treatment recommendations by physicians, prior to, retrospectively, or concurrent with the provision of medical treatment services. (Labor Code §4610) 5) Requires that each utilization review (UR) process shall be governed by written policies and that these policies and procedures, and a description of the utilization process, must be filed with the administrative director and shall be disclosed by the employer to employees, physicians, and the public upon request. (Labor Code §4610(c)) 6) Provides that, in the event over a dispute over a utilization review decision on or after July 1, 2014, all disputes must be submitted for Independent Medical Review (IMR). The independent reviewer's information must be kept confidential. (Labor Code §§4610.5 and 4610.6) 7) Requires that, in the absence of fraud, error, or illegal conduct, the IMR decision is final and binding. (Labor Code §4610.6) 8) Requires the administrative director to create and maintain a workers' compensation information system (WCIS), which is used to assist DIR to manage the workers' compensation system in an effective manner, as well as measuring how adequately the system indemnifies injured SB 1160 (Mendoza) Page 3 of ? workers and their dependents. Penalties for failing to report data to the WCIS are capped at $5,000 per year. (Labor Code §138.6) This Bill makes a series of significant, wide-ranging changes to the operation and UR processes, approval of UR processes, and lien filing and collection. Specifically, this bill: UR Operation: 1) Provides that, with respect to medical treatment that is provided through a medical provider network (MPN), a health care organization (HCO), other employer directed provider, or a pre-designated physician, no prospective UR may be undertaken for the first 30 days of treatment. 2) Provides several exceptions to the "no UR" rule, including surgery, medications not covered by the formulary, psychological treatment, imaging, other than x-ray imaging, durable medical equipment if total costs for all DME exceeds $250, and home health care services. 3) Requires any treatment provided within the first 30 days to be reported to the employer or claims administrator, and a failure by the provider to properly report treatment constitutes grounds to revoke the "no UR" rule as to that provider. 4) Authorizes an employer to conduct retrospective UR for the purposes of ensuring that the provider is complying with evidence-based medicine standards, and if a pattern or practice of failing to do so is discovered this would be grounds to revoke the "no UR" rule, or to remove the provider from the MPN. UR Process Approval: 5) Explicitly prohibits an employer or claims administrator SB 1160 (Mendoza) Page 4 of ? from providing a UR organization with financial incentives to deny or modify treatment. 6) Requires financial interest disclosure of UR entities be shared with the Division of Workers' Compensation (DWC). 7) Requires any UR organization to obtain accreditation from an accrediting entity specified by the DWC, subject to exceptions for certain public entities that have internal systems approved by the DWC. The accreditation entity must be independent and non-profit. Until the rules are approved by the AD, the accreditation entity will be URAC. 8) Provides authority to the DWC to approve UR processes. UR and Medical Guideline Modernization: 9) Requires, through the URAC accreditation process, the availability of peer-to-peer communication in the event of a UR modification or denial. 10) Requires the AD to develop a mandatory electronic system for sharing documents necessary to conduct UR. 11) Adopts new procedures designed to better facilitate delivery of information for purposes of independent medical review (IMR). 12) Establishes an expedited 5-day time frame for IMR decisions related to medications on the formulary. 13) Provides that the medical treatment utilization schedule (MTUS) may be updated with evidence-based medicine standards by an expedited process. SB 1160 (Mendoza) Page 5 of ? Anti-Fraud Measures: 14) Requires, for liens filed on or after January 1, 2017, a lien filer to specify in the lien filing the basis upon which the lien is authorized. 15) Requires these same data elements to be added to pre-existing liens, but allows until July 1, 2017 for lien filers to comply. 16) Provides that the failure to comply with the requirements noted above results in a dismissal of the lien with prejudice. 17) Provides that in the event a lien filer is charged with workers' compensation fraud, Medi-Cal fraud, or Medicare fraud, all liens are stayed pending resolution of the charges. 18) Prohibits, for liens on or after January 1, 2017, any assignment of liens unless the person has ceased doing business in the capacity held at the time the expenses were incurred and has assigned all right, title, and interest in the remaining accounts receivable to the assignee. The assignment of a lien, in violation of this paragraph is invalid by operation of law. 19) Clarifies existing law on liens assigned between 2013 and 2016 by codifying Chorn v. WCAB (2016), 2016 Cal. App. LEXIS 232 and states these amendments to be declaratory of existing law. SB 1160 (Mendoza) Page 6 of ? COMMENTS 1. SB 1160: Renewing the Grand Compromise In 1914, California embarked on a quest for justice - justice for both California's injured workers and California's employers. At the heart of this quest, enshrined in by the State Constitution and statutes, is a grand compromise between injured workers and employers. In creating a mandatory workers' compensation system, injured workers gave up their right to pursue tort claims against an employer due to an industrial injury, while employers were required to pay for appropriate medical care and, if necessary, indemnity benefits. In anticipating disputes, the Constitution requires that the administration of the workers' compensation system be conducted "[T]o the end that the administration of such legislation shall accomplish substantial justice in all cases expeditiously, inexpensively, and without incumbrance of any character?." Unfortunately, it is here that many stakeholders feel the workers' compensation system has failed them, in the form of unnecessary medical disputes and persistent and unchecked fraud. A product of multiple oversight hearings, extensive stakeholder feedback, and significant research, SB 1160 seeks to address these challenges through reforms in two areas: utilization review and workers' compensation liens. These reforms will be discussed below. 2. SB 1160 and Utilization Review: Utilization Review (UR) is the review process for medical treatment recommendations by physicians to see if the request for medical treatment is medically necessary . The full UR process varies by vendor, but it generally involves initial review by a non-physician, with higher level review(s) being conducted by a physician or physicians. Only a licensed physician who is competent to evaluate the specific clinical issues involved in the medical treatment services may modify or deny a request for medical treatment. SB 1160 (Mendoza) Page 7 of ? Recently, UR has become an increasingly notable area of concern from a variety of stakeholders. Specifically, both injured workers and medical providers report delays and denials of medical care due to the UR process. While existing research does not support the argument of significant delays or denials due to UR, recent research suggests that, while such delays and denials may not be system-wide, they may be specific to certain employers or UR entities. This suggests, in part, that the implementation of best-practices across the system will lead to improvements for injured workers who are having their care delayed or denied. SB 1160 seeks to address the reported challenges with the UR in two ways. First, SB 1160 eases the requirements of UR within the first 30 days of a worker's injury, with certain exceptions. Employers are still able to conduct retrospective review, and SB 1160 provides tools to employers in the event that a medical provider abuses the workers' compensation system. Second, SB 1160 requires that all UR entities rise to meet the "best practices" of the industry. This includes URAC accreditation, a voluntary peer-to-peer process between doctors in the event of a medical dispute, and a prohibition on the use of financial incentives to deny or modify medical care. SB 1160 also provides for an expedited, transparent process for updating existing medical guidelines, ensuring that UR decisions are based on the best available medical science. Finally, SB 1160 also requires the Division of Workers' Compensation (DWC) to create a database that captures UR decisions and documentation. With this information, SB 1160 will shine a bright light on how UR impacts claims, both system-wide and for specific employers and UR entities. This data will make possible targeted audits and legislative initiatives that address unnecessary medical disputes, while preserving important protections against unnecessary and abusive medical treatment. 3. SB 1160 and the Workers' Compensation Liens Process: In a recent letter to the Commission on Health and Safety and Workers' Compensation, the author of SB 1160 identified fraud SB 1160 (Mendoza) Page 8 of ? as a specter haunting the workers' compensation system and presenting a fundamental challenge to the operation of system for all stakeholders. Specifically, the letter cited the recent press coverage by the Center of Investigative Reporting, which detailed more than $1 billion in fraudulent activity by a variety of medical providers. While all of the schemes were different, each had one common feature: the use of the workers' compensation lien system to monetize the fraud. Despite the criminal charges, medical bills and workers' compensation liens from doctors charged or even convicted of medical fraud continue to be pursued. For example, Dr. Philip Sobol, who pled guilty in connection with his involvement with the Pacific Hospital kickback scheme and is facing up to 10 years in prison, is still filing workers' compensation liens and seeking payment for treatment that is likely fraudulent. In theory, these workers' compensation liens could go towards paying his $5.2 million in restitution due to his fraudulent activities. Additionally, Dr. Sobol's medical license remains active - the Medical Board has yet to take adverse action. Overall, DWC places the dollar amount of liens held by providers who have been charged or convicted of workers' compensation fraud at $600 million - or 17% of all liens in the system. SB 1160 addresses fraud in the workers' compensation lien process in three ways: First, SB 1160 requires that, when a medical provider is charged with workers' compensation, Medicare, or Medi-Cal fraud, his or her liens must be stayed until criminal charges are resolved. If the medical provider is cleared of all charges, his or her liens will be adjudicated in the same way as other liens without prejudice. Similar anti-fraud provisions are utilized by the Medi-Cal and Medicare systems in their fight against medical fraud. Second, SB 1160 requires all lien claimants to file a declaration as to which specific category provided under existing law allows the claimant to file a lien. As the statute that provides the specific categories for filing a lien is unchanged by SB 1160, the causes for filing a lien SB 1160 (Mendoza) Page 9 of ? under existing law remain unchanged by SB 1160 - including denied industrial injuries. The only change is that a lien claimant must now file a declaration to support an assertion of rights. Third, SB 1160 prospectively prohibits lien assignments in the workers' compensation system, unless the medical provider has ceased doing business. SB 1160 also clarifies the law on lien assignments made between 2013 and 2016. As this is an area of considerable discussion among stakeholders, this facet will be discussed in more detail below. 4. SB 1160 and Lien Assignments: Some stakeholders have noted that assignment and factoring of accounts receivable are common in many industries. Generally speaking, accounts receivable can be sold to a third party or used as collateral for a loan in order to allow a business to maximize cash flow and not focus on chasing down payment. The business generally receives 50-85% of the amount of the receivables, with the remainder going to the third party. This is not what is happening in California's workers' compensation system. Through lawsuits, grand jury transcripts, and research, anti-fraud investigators have put forward a common scenario by which lien assignments are used to drive fraud. In our hypothetical, a compound pharmacy company contracts with a third party marketing company. This company is in fact an illegal "running and capping" organization, which pays doctors and attorneys illegal kickbacks to prescribe the pharmacy's products. To capitalize this scheme, a lien assignment firm buys the company's accounts receivable and files them as liens, paying only 20% of the face value of the receivables. This provides the capital necessary for the pharmacy to compound products, as well as pay the marketing firm for kickbacks. For the lien assignment company, any lien settlement above 20 cents on the dollar is nearly pure profit. As the cost of a compound medication can be manipulated by the costs of the ingredients, this allows all participants to grow their profit margins based on volume. In short, all participants make money, with SB 1160 (Mendoza) Page 10 of ? employers paying exorbitant costs and injured workers receiving substandard, profit-driven care. In 2012, the Legislature sought to limit this practice with the passage of SB 863, which created new requirements limiting assignments to medical providers that are going out of business (Labor Code §4903.8). However, some workers' compensation judges have found existing law to be unclear, leading to a phenomena where liens are filed in a provider's name, with payment going to that provider, but then the provider returns all or a portion of the payment to the third party assignment company, which actually owns the lien. This repayment is generally governed by a contractual agreement that is unknown to the workers' compensation judge awarding the lien. This was not what the Legislature had in mind with the passage of SB 863. SB 1160 explicitly prohibits any assigning or factoring of a lien on or after January 1, 2017, unless the medical provider is no longer in business in the capacity in which they filed a lien. For liens assigned between 2013 and 2016, SB 1160 codifies the recent appellate court decision, Chorn v. WCAB (2016), 2016 Cal. App. LEXIS 232, which found that restrictions on lien assignments were constitutional and that "The effect of section 4903.8 is to prohibit WCAB from ordering or awarding lien payments to anyone other than the medical provider who incurred the expense." 5. Proponent Arguments : Proponents argue that SB 1160 addresses several areas of concern within our current system relating to how insurers and employers dispute treatment requests. Proponents argue that, while UR decisions should focus on if the treatment aligns with our Medical Treatment Utilization Schedule (MTUS), medically necessary treatment is inappropriately delayed or denied via UR, generating needless costs for employers and pointless delays for workers. Proponents argue that SB 1160 limits unnecessary UR in the first 30 days, and provides a voluntary peer-to-peer communication process between doctors. SB 1160 (Mendoza) Page 11 of ? Proponents also argue that independent accreditation will ensure that UR entities are making medical care decisions timely and in an appropriate manner. Finally, proponents argue that, while SB 863 made great strides to eliminate fraudulent liens, fraudulent liens continue to be problematic and SB 1160 helps resolve this by placing important safeguards in the lien process, including ending the assignment of liens to third parties-unless the provider has left that business-and require a declaration of lien filers to ensure that these requests for payments are filed for appropriate reasons. 6. Opponent Arguments : Opponents argue that SB 1160 will result in significant financial losses for lien claimants. Specifically, opponents are concerned that they will not have sufficient time to file declarations and avoid losing their liens. Opponents further argue that, in order to comply with the provisions of SB 1160, they may need to request that the WCAB compel documentation from employers on claims, overwhelming to local WCABs Opponents also argue that the lien disclosure may overturn settled law that gives specific rights to injured workers to self-procure medical treatment in the event of a denial by the employer. Finally, some opponents have raised concerns about the provisions of SB 1160 which stay workers' compensation liens in the event of criminal charges related to workers' compensation fraud. These opponents argue that this provision may not hold up in court, and therefore should be removed from the bill. 7. Prior Legislation : SB 863 (DeLeon), Chapter 363, Statutes of 2012, was discussed above. SUPPORT California Professional Firefighters (Sponsor) California Labor Federation, AFL-CIO (Sponsor) Acclamation Insurance Management Services California Alliance of Self-Insured Groups California Medical Association California Occupational Medicine Physicians SB 1160 (Mendoza) Page 12 of ? Communication Workers of America, District 9 Orange County Professional Firefighters Association, Local 3631 Risk Insurance Management Society Small Business California U.S. HelathWorks Medical Group UPS Western Occupational and Environmental Association OPPOSITION California Neurology Society California Society of Industrial Medicine and Surgery California Society of Physical Medicine and Rehabilitation California Workers' Compensation Interpreters Association California Workers' Compensation Services Association Voters Injured at WORK -- END --