AB 1564, as introduced, Williams. Emergency services: wireless 911 calls: routing.
The Public Safety Communication Act of 2002, among other things, requires the Public Safety Radio Strategic Planning Committee to develop and implement a statewide integrated public safety communication system that facilitates interoperability among state public safety departments and other first response agencies and coordinate other shared uses of the public safety spectrum consistent with decisions and regulations of the Federal Communications Commission.
This bill would require that a provider of commercial mobile radio service, as defined, provide access for end users of that service to the local emergency telephone systems described in the Warren-911-Emergency Assistance Act, that “911” be the primary access number for those services, and that user validation not be required. The bill would prohibit a provider of commercial mobile radio service from charging any airtime, access, or similar usage charge for any “911” call placed from a commercial mobile radio service telecommunications device to a local emergency telephone system. The bill would authorize “911” calls from commercial mobile radio service telecommunications devices to be routed to a public safety answering point other than the Department of the California Highway Patrol (CHP) only if the alternate routing meets specified requirements. The bill would repeal similar provisions regarding wireless “911” calls in the Public Utilities Code.
This bill would require the Office of Emergency Services to require the Public Safety Communications Division to work with wireless carriers to verify that all cell sector routing decisions for wireless “911” calls, made pursuant to these provisions, have been implemented. The bill would also require the Office of Emergency Services to maximize the efficiency of the wireless “911” emergency telephone system and to require the Public Safety Communications Division to work with the CHP to determine whether the most efficient routing of wireless “911” calls should be to a local public safety answering point or to a CHP center, using specified criteria, with a comprehensive statewide review and implementation to be completed no later than July 1, 2019. After completion of the comprehensive statewide review and implementation, the bill would authorize specified local entities to submit a written request for a review of a specific cell sector based on specified criteria to the Public Safety Communications Division.
Vote: majority. Appropriation: no. Fiscal committee: yes. State-mandated local program: no.
The people of the State of California do enact as follows:
Section 8592.8 is added to the Government Code,
2to read:
(a) A provider of commercial mobile radio service,
4as defined in Section 216.8 of the Public Utilities Code, shall
5provide access for end users of that service to the local emergency
6telephone systems described in the Warren-911-Emergency
7Assistance Act (Article 6 (commencing with Section 53100) of
8Chapter 1 of Part 1 of Division 2 of Title 5). “911” shall be the
9primary access number for those emergency systems. A provider
10of commercial mobile radio service, in accordance with all
11applicable Federal Communication Commission orders, shall
12transmit all “911” calls from technologically compatible
13commercial mobile radio service communication devices without
14requiring user validation or any similar procedure. A provider of
15commercial mobile radio service may not charge any airtime,
P3 1access, or similar usage
charge for any “911” call placed from a
2commercial mobile radio service telecommunications device to a
3local emergency telephone system.
4(b) A “911” call from a commercial mobile radio service
5telecommunications device may be routed to a public safety
6answering point other than the Department of the California
7Highway Patrol only if the alternate routing meets all of the
8following requirements:
9(1) The “911” call originates from a location other than from a
10freeway, as defined in Section 23.5 of the Streets and Highways
11Code, under the jurisdiction of the Department of the California
12Highway Patrol.
13(2) The alternate routing is
economically and technologically
14feasible.
15(3) The alternate routing will benefit public safety.
16(4) The Department of the California Highway Patrol, the Office
17of Emergency Services, and the current or proposed alternate public
18safety answering point, in consultation with the wireless industry
19and local law enforcement officials, determine that it is in the best
20interest of the public, will provide more effective emergency
21service to the public to route “911” calls that do not originate from
22a freeway, as defined in Section 23.5 of the Streets and Highways
23Code, or any other area in which the Department of the California
24Highway Patrol has jurisdiction to respond, to another public safety
25answering point, and will result in “911” calls being routed to the
26responsible responding jurisdiction that covers the location of
the
27call origination point.
Section 8592.9 is added to the Government Code, to
29read:
The Office of Emergency Services shall take all
31necessary actions to maximize the efficiency of the “911” system.
32The office shall require the Public Safety Communications Division
33to work with the Department of the California Highway Patrol to
34review call data on the routing of “911” cell phone traffic to assess
35whether wireless “911” calls should be routed to a local public
36safety answering point or a California Highway Patrol call center
37in order to determine the most efficient routing for wireless “911”
38calls, with a comprehensive statewide review and implementation
39being completed no later than July 1, 2019. After completion of
40the comprehensive statewide review and implementation, a local
P4 1fire, police, sheriff, or emergency medical services agency, or a
2local public safety answering point, may submit a written request
3for a
review of a specific cell sector based on the criteria specified
4in Section 8592.8 to the Public Safety Communications Division
5within the Office of Emergency Services. The office shall also
6require its Public Safety Communications Division to work with
7the wireless carriers to verify that all cell sector routing decisions
8made pursuant to paragraph (4) of subdivision (b) of Section 8592.8
9have been implemented.
Section 2892 of the Public Utilities Code is repealed.
(a) A provider of commercial mobile radio service, as
12defined in Section 216.8, shall provide access for end users of that
13service to the local emergency telephone systems described in the
14Warren-911-Emergency Assistance Act (Article 6 (commencing
15with Section 53100) of Chapter 1 of Part 1 of Division 2 of Title
165 of the Government Code). “911” shall be the primary access
17number for those emergency
systems. A provider of commercial
18mobile radio service, in accordance with all applicable Federal
19Communication Commission orders, shall transmit all “911” calls
20from technologically compatible commercial mobile radio service
21communication devices without requiring user validation or any
22similar procedure. A provider of commercial mobile radio service
23may not charge any airtime, access, or similar usage charge for
24any “911” call placed from a commercial mobile radio service
25telecommunications device to a local emergency telephone system.
26(b) A “911” call from a commercial mobile radio service
27telecommunications device may be routed to a public safety
28answering point other than the Department of the California
29Highway Patrol only if the alternate routing meets all of the
30following requirements:
31(1) The “911” call originates from a location other than from a
32freeway, as defined in
Section 23.5 of the Streets and Highways
33Code, under the jurisdiction of the Department of the California
34Highway Patrol.
35(2) The alternate routing is economically and technologically
36feasible.
37(3) The alternate routing will benefit public safety and reduce
38burdens on dispatchers for the Department of the California
39Highway Patrol.
P5 1(4) The Department of the California Highway Patrol, the Office
2of Emergency Services, and the proposed alternate public safety
3answering point, in consultation with the wireless industry,
4providers of “911” selective routing service, and local law
5enforcement officials, determine that it is in the best interest of the
6public and will provide more effective emergency service to the
7public to route “911” calls that do not originate from a freeway,
8as defined in Section 23.5 of the Streets
and Highways Code, under
9the jurisdiction of the Department of the California Highway Patrol
10to another public safety answering point.
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