BILL ANALYSIS Ó ----------------------------------------------------------------------- |Hearing Date:May 2, 2011 |Bill No:SB | | |675 | ----------------------------------------------------------------------- SENATE COMMITTEE ON BUSINESS, PROFESSIONS AND ECONOMIC DEVELOPMENT Senator Curren D. Price, Jr., Chair Bill No: SB 675Author:Wright As Amended:April 27, 2011 Fiscal: Yes SUBJECT: Private postsecondary education: non-English speaking students. SUMMARY: Requires that private postsecondary education institutions subject to the California Private Postsecondary Education Act of 2009 (Act) administer a test of English language proficiency to a nonnative speaker of English, as defined, prior to enrolling the student. NOTE : This measure was heard in the Senate Committee on Education on March 30, 2011, and passed out of the Committee by a vote of 6-2. The measure was heard by this Committee on April 25, 2011 and failed passage by a vote of 2-3. It is up for reconsideration at this hearing. Existing law: 1)Establishes the Bureau of Private Postsecondary Education (Bureau) within the Department of Consumer Affairs (DCA) and provides for Bureau oversight and regulation of California private postsecondary institutions (Business and Professions Code(BPC) § 101 and Education Code (EC) § 94820) . 2)Specifies that, notwithstanding the inoperative status or repeal of the former Private Postsecondary and Vocational Education Reform Act of 1989 (Former Act) on or after July 1, 2007, any claim or cause of action in any manner based on the act that was commenced on or before June 30, 2007, whether or not reduced to a final judgment, shall be preserved, and any remedy that was or could have been ordered to redress a violation of the act on or before June 30, 2007, may be ordered or maintained thereafter. SB 675 Page 2 3)Defines "Ability-to-benefit student" (ATB) as a student who does not have a certificate of graduation from a school providing secondary education, or a recognized equivalent of that certificate. Provides that before an ATB student may execute an enrollment agreement, the institution shall have the student take an independently administered examination from the list of examinations prescribed by the United States Department of Education (USDE). Specifies that the student may not enroll unless he or she achieves a score demonstrating that the student may benefit from the education and training being offered. (EC § 94811 and EC § 94904) 4)Specifies that an enrollment agreement shall be written in language that is easily understood and that if English is not the student's primary language, and the student is unable to understand the terms and conditions of the enrollment agreement, the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language. Also specifies that if the recruitment leading to enrollment was conducted in a language other than English, the enrollment agreement, disclosures, and statements shall be in that language. (EC § 94906) This bill: 1) Makes a number of findings and declarations regarding the challenges faced by immigrant students and the intent of the Legislature to protect these students including: limited proficiency of immigrants who may be induced to enroll in diploma or degree courses at private postsecondary schools; the vast majority of these students are poor or of moderate income and can qualify for the maximum amount of federal student grants and loans; the vast majority of these students will not benefit from courses in English, will not obtain employment from their training, will default on student loans and as a result will not be able to obtain future public monies for English language instruction or job and educational training; abusive practices of enrolling these students have returned since expiration of the Former Act; loan defaults result in seized income and benefits. 2) Specifies various definitions, including: "English learner" as a nonnative speaker of English whose difficulties in speaking, reading, writing or understanding the English language may be sufficient to deny the ability to successfully complete course work and classes in English; "Nonnative speaker of English" as a person who was not born in the U.S. and whose first language was not SB 675 Page 3 English, whose primary language spoken at home is other than English or whose native language is other than English, and who was born in a country other than the U.S. and attended kindergarten or any grades 1-12 inclusive in a U.S. school for three or less years; "Prospective student" as a nonnative speaker of English who seeks to enroll in a program of instruction taught in English. 3) Prohibits an institution from entering into an agreement for a program or course of instruction given in English with a prospective student who is a nonnative speaker of English unless the person first takes and passes an English proficiency test, as specified. 4) Requires that any English proficiency test(s) be given by an independent test administrator, off campus, without charge to the student, and according to procedures and requirements specified by the test publisher. 5) Requires the institution to pay for the test(s) and that the test be scored by an off campus independent test administrator. 6) Prohibits any employee or school representative from being at the test location or in any way influencing the giving, monitoring or scoring of the test(s). 7) Requires that the student alone complete the test without assistance, but clarifies that nonsubstantive assistance to accommodate the disability of a handicapped person is not prevented. 8) Prohibits the administration of another English proficiency test for at least a week, or longer, as specified, if a prospective student fails to achieve a passing score, and requires that subsequent tests administered to the student be substantially different. 9) Requires that the proficiency tests and cutoff scores demonstrate that the student has the necessary English language proficiency in reading, writing, listening, and speaking to successfully complete the postsecondary course of instruction in which the student seeks to enroll. 10)Authorizes the demonstration of English proficiency to be accomplished by any of the following: minimum scores, as specified, on the paper-based, computer-based, or Internet-based Test of English as a Foreign Language (TOEFL); a minimum score of SB 675 Page 4 4.5 on the International English Language Testing System (IELTS); meeting or exceeding cutoff scores (as established by Bureau regulation) for any English proficiency test authorized by the Bureau. 11)Requires a nonnative speaker of English to take and pass an English proficiency test whether or not the student is a high school graduate and has a high school diploma. 12)Provides that violation of any of the bill's provisions by an institution: a) Renders the enrollment agreement and any other contract with the institution unenforceable. b) Requires the institution to refund all payments made by, or on behalf of, a student including fees, penalties, or interest associated with related educational loans. c) Establishes the right of a student to bring a private right of action against the institution and outlines the remedies, relief, and penalties and student rights that result, including the right to attorney's fees and costs. 13)Narrows the existing compliance authority of the Bureau by prohibiting the provisions of the bill from being construed as a "minor" violation by the Bureau. 14)Establishes the authority of the Bureau to investigate and compel compliance with the bill's provisions and to order restitution, and expands the Bureau's authority to pursue remedies for these students beyond those established by the Act. 15)Requires any written contract or agreement for educational services signed by a nonnative speaker of English to: a) Disclose the requirement that the student take an English proficiency test. b) Include the specific test taken, score achieved, and required passing score and that this information be placed in the student's file after enrollment. 16)Provides that the provisions of the bill are severable. SB 675 Page 5 FISCAL EFFECT: Unknown. Legislative Counsel has keyed this bill fiscal. COMMENTS: 1. Purpose. The Author is the Sponsor of this bill. According to the Author, poor and moderate income students, including the ones protected by this bill, are attractive targets for private postsecondary schools because they qualify for the most money in federal grants and loans. The Author notes that some private postsecondary institutions in California and other states have been able to evade ATB protections by assisting immigrant students in obtaining phony high school diplomas, which in turn exempts the prospective student from having to take and pass an ATB test before enrollment. The Author is concerned that with a phony high school diploma, these limited English proficient students can obtain federal financial aid permitting them to enroll in any private postsecondary institution regardless of their English language proficiency. The Author states that by prohibiting private postsecondary institutions from entering into an agreement with an English learner, regardless of having a high school diploma, unless the student passes an English proficiency test, these students will be better protected because of provisions in the bill ensuring that the enrollment agreement and any other contract with the institution is unenforceable and the student's tuition money has to be returned if a school is in violation. The Former Act required that students pass a test indicating the student had attained adequate proficiency in oral and written English to comprehend instruction in English, but the Act as reconstituted by AB 48 does not have the same provision. This bill seeks to address that omission by restoring language based upon relevant provisions of the Former Act. 2. Concerns Regarding Private Postsecondary Institutions. Media outlets, efforts at the Federal level and increased scrutiny by state legislatures have recently highlighted unease about the operations and functions of private postsecondary schools. While the sector serves upwards of ten percent of postsecondary students and provides a path to higher education that may not always be available for all students, there are increased questions about these institutions and their accurate representation of what they are able to offer students. There are also concerns that schools provide training at a steep cost that does not balance the earnable income an individual may be eligible for based on that training or SB 675 Page 6 upon completion of a program. Last fall, the U.S. Department of Education (DOE) adopted new rules to rein in the recruiting practices of for-profit colleges by changing standards for students to use federal Title IV money at these institutions. The effort gained momentum following a report by the U.S. Government Accountability Office (GAO) that found potential deception by schools to students about graduation and job placement rates in the process of getting them to enroll and sign up for state and federal loans. Using undercover testing, GAO found some schools encouraging students to falsify their financial aid applications in order to qualify for federal grants. Other schools misrepresented their programs' graduation rates, job-placement rates and costs while recruiting students. According to the National Conference of State Legislatures (NCSL), 17 states are considering legislation to further regulate these institutions. In California, for-profit schools now face restriction on the ability to receive state monies in the form of Cal Grants, which provide over $20 million more annually to the schools than to community colleges. Just recently, Maryland's House and Senate enacted measures that would eliminate all state aid to for-profit schools, ban commissions or bonuses for student recruiting, and make all for-profit schools in the state contribute to a fund to protect students if any college in their group breaches a contract. Recent budgetary and capacity issues in California's public postsecondary schools, coupled with the current economic crisis have led to growth in enrollment at private postsecondary schools, as employees are increasingly out of work and more inclined to enter training programs in the hopes of obtaining gainful employment, at a cost they may not be able to make up once they are employed. This Committee, at its March 2009 hearing entitled "The Role of Private Education Institutions in Preparing California's Diverse Workforce: Meeting the Challenges of our Workforce and Job Training Needs" examined the ability of private postsecondary institutions to fill the career preparation needs of California's workforce and evaluated policy options that allow them to expand their workforce development programs with the requisite amount of oversight required to protect students. The private postsecondary school sector has responded to additional regulation and oversight proposals by noting that career colleges are an essential part of the solution for restoring this country's global educational and economic standing, citing the role these schools play in helping lower unemployment, boost global competitiveness, fill jobs in key SB 675 Page 7 industries, and increase the number of college graduates by 2020. According to federal data, more than 2.2 million students enrolled in a private for-profit institution in the fall of 2009, almost 25 percent more than the previous year. The Author and supporters of this bill highlight concerns about the sector in general as rationale for updates to the Act. However, this bill only adds additional oversight, requirements for English learners. 3. History of California's Regulation of Private Postsecondary Education. The state's program for regulation of private postsecondary and vocational education institutions has been plagued by problems for many years. During the late 1980's, the state developed a reputation as the "diploma mill capital of the world." During this period, the State Department of Education regulated the private postsecondary education industry. As a result of concerns about the integrity and value of the degrees and diplomas issued, widely varying standards, the lack of enforcement provisions, and exemptions from oversight authorized in the statute, a comprehensive reform bill was enacted. SB 190 (Morgan) created the Private Postsecondary and Vocational Education Reform Act of 1989 (Reform Act) to overhaul the state's regulatory program and transferred oversight responsibility for the program to the 20-member Private Postsecondary and Vocational Council (Council). Concurrently, the Maxine Waters School Reform and Student Protection Act (Waters Act) was enacted. The provisions of the Reform Act and the Waters Act were merged, but doing so created a fragmented structural framework for regulation of private postsecondary and vocational education institutions with numerous duplicative and conflicting statutory provisions which would plague California's oversight of these institutions until the law sunsets on July 1, 2008. In the years following enactment of the Former Act, concerns were expressed about the Council's implementation of the Act. In 1995, the California Postsecondary Education Commission (CPEC) found there were potentially up to 1,000 unapproved institutions operating in California and the Council lacked the enforcement powers or punitive measures needed to address these violations. While CPEC recommended amending the Former Act to provide the Council with the authority and other resources to ensure that all institutions operate in compliance with the Former Act, no action was taken on this proposal. In 1997, AB 71 (Wright) was enacted to create BPPVE within DCA, transferred responsibility for administration of the Reform Act to SB 675 Page 8 BPPVE and extended the Reform Act's sunset date to January 1, 2005. In 2000, the Bureau of State Audits (BSA) conducted an audit of DCA determine whether the Department was properly overseeing its regulatory boards and bureaus. The BSA reviewed four board and bureaus in detail, including the BPPVE and found that DCA was not fulfilling its oversight responsibilities and was allowing weaknesses in licensing and complaint processing to continue. In 2002, DCA's Internal Audit Office completed a review of BPPVE, programs and operations. The Internal Audit Office made a number of recommendations for BPPVE to modify and improve its operations. During 2002, BPPVE completed its first Sunset Review before the Joint Legislative Sunset Review Committee (JLSRC). As part of this review, BPPVE committed to reestablish the Bureau's Advisory Board, simplify and streamline its appeal procedures, sponsored legislation to change current statutes and adopt regulations to ensure comprehensive and effective application approval procedures, enforcement and disciplinary actions and address deficiencies noted in the BSA audit. In 2003, SB 364 (Figueroa) required BPPVE to work with JLSRC staff to streamline the Former Act, determine the cost and staffing needed to meet its statutory obligations, improve its data collections and dissemination systems and to report to the Legislature on a number of the changes requested. In 2004, the Joint Committee on Boards, Commissions and Consumer Protection (Joint Committee) held a special hearing regarding BPPVE and recommended the following: The Former Act needed to be revised to make it intelligible and enforceable. The Administration and DCA should consider restoring, at least temporarily, the Bureau's staffing resources to clear out existing backlogs. The Joint Committee also recommended that DCA appoint an Operations and Enforcement Monitor to complete an objective assessment of California's regulation of private postsecondary and vocational education institutions, including both the administrative operations of BPPVE and the provisions of the Former Act. SB 675 Page 9 In 2004, in response to the persistent problems with BPPVE, the Legislature enacted SB 1544 (Figueroa, Chapter 740, Statutes of 2004), which required the appointment of an Enforcement Monitor (Monitor) to provide an in-depth and impartial examination of BPPVE's operations. The Monitor's report, presented to the Joint Committee on Boards, Commissions and Consumer Protection on December 7, 2005, outlined a "twenty-year record of repeatedly identified, fundamental problems in every one of the Bureau's key operations." The Report found that BPPVE both inadequately protected consumers and impeded the expansion of quality postsecondary and vocational educational opportunities. The concerns and recommendations raised by the Monitor were generally consistent with concerns raised by CPEC in 1995, the 2000 BSA report and DCA's own 2002 internal investigation. At the time of its sunset, BPPVE had not addressed many of its fundamental problems with oversight and enforcement. The Monitor's report stated many of the root causes of enforcement and oversight failures can be traced back to deficiencies within the Reform Act. 1. Findings of Monitor's Report Addressed in AB 48 (Portantino, Chapter 310, Statues of 2009). After numerous legislative attempts to remedy the laws and structure governing regulation of private postsecondary institutions, AB 48 was enacted in January 1, 2010, to make many substantive changes that both created a new, solid foundation for oversight and responded to the major problems with the Former Act. The Act as created by AB 48 requires all unaccredited colleges in California to be approved by the new Bureau, and all nationally accredited colleges to comply with numerous student protections. It also establishes prohibitions on false advertising and inappropriate recruiting. The Act requires disclosure of critical information to students such as program outlines, graduation and job placement rates, and license examination information, and ensures colleges justify those figures. The Act also guarantees students can complete their educational objectives if their institution closes its doors, and, most importantly, it gives the Bureau an array of enforcement tools to ensure colleges comply with the law. The Monitor's report included various specific findings and recommendations for overhauling the Former Act, many of which were included in AB 48 and the new Act, including: Enforcement . The Monitor found that BPPVE did not conduct unannounced site visits as required by law, never SB 675 Page 10 revoked the license of a school and had never placed a school on probation. The Monitor also found that the fine amounts for unapproved schools ($2,500) were too low to promote compliance and fines were rarely assessed. The Monitor noted that inadequate staffing levels led to complaints that unapproved schools were not being investigated and when investigated, the investigations largely relied on documents generated by the schools themselves. The Monitor noted that even with better investigative resources, the remedies at BPPVE's disposal were inadequate as it did not have the power to order refunds or restitution to a student or group of students. In response, AB 48 established a compliance and enforcement program that directs the Bureau to take specified actions for violations of the Act, requiring the Bureau to cite unapproved schools with fines of up to $50,000, take specified investigative actions, and provides the Bureau with the power to order refunds and restitution to a student or group of students. Bureau Insolvency . The Monitor's report identified significant problems with the fee structure and the statute-imposed study found that revenue was "insufficient to support ongoing operations," but BPPVE failed to recommend raising fees. In response, AB 48 established a schedule of higher fees to support the Bureau's activities. Regulatory Burden and Arbitrary Practices . The Monitor found BPPVE's regulatory practices were unpredictable, creating a financially risky environment for schools seeking to open California and which could potentially impede educational opportunities. Specifically, the Monitor found BPPVE assessed fees on schools without the statutory or regulatory authority to do so. Due to the gross deficiencies in its enforcement program, BPPVE attempted to pursue enforcement by forcing schools to agree to conditions before granting approval, and it inappropriately required schools to submit re-approval applications beyond what was required by law. In response, AB 48 provides a clear directive to the Bureau, while providing it with appropriate discretion over specific regulations and processes. AB 48 improved upon the Former Act by creating a more clear and concise law, easing the approval process, providing clear deadlines for the adoption of regulations so that schools know exactly the rules they will be expected to follow, and allowing for workshops to be conducted by the Bureau to help schools navigate the approval process and requirements of the Act. SB 675 Page 11 The Former Act's Structural Issues . The Monitor's report also identified structural deficiencies within the Former Act and made recommendations for addressing those deficiencies. The report found that the Former Act's different standards and requirements for different categories of institutions were inherently complex. In response to the recommendation for a consolidated system that would apply to all institutions, the Act created a single category of institution and established the same standards and requirements for all institutions. Insufficient sanctions and penalties . The Monitor found the Former Act's sanctions and penalties were insufficient to deter future misconduct by industry participants and recommended providing the Bureau with the authority to issue formal warning notices, increase fine amounts and separate enforcement and renewal processes. In response, the Act increases penalties, provides the Bureau with the authority to issue a notice to comply, and generally separates the enforcement process from the renewal process. Prior to the enactment of AB 48, California was without any regulatory body for private postsecondary institutions. 1. Related Legislation. SB 498 (Liu) abolishes the Bureau and transfers the Bureau's powers and duties under the Act to CPEC. The bill is a two-year bill pending hearing in this Committee. SB 619 (Fuller) exempts flight instructors or flight schools that do not require the upfront payment of tuition or fees, and that do not require students to enter into a contract of indebtedness in order to receive training, from Bureau regulation. The bill is pending hearing in the Senate Committee on Appropriations. AB 797 (Conway) exempts schools of cosmetology, as defined, from the Act. The bill has not been set for hearing in the Assembly Committee on Higher Education. AB 1013 (Assembly Committee on Higher Education) clarifies provisions of the Act, including authorization for the Bureau to publish a list of eligible examinations for (ATB) students, if DOE does not have an approved examination relevant to the specific occupational training program and ensuring students are provided until the first class day or the seventh day after enrollment, whichever is later, to cancel a program and receive a refund. This bill is on consent SB 675 Page 12 on the Assembly Second Reading file. AB 1889 (Portantino, 2010) included technical cleanup to AB 48, allowed for the availability of remedies for actions after the BPPVE sunset and altered the definition of graduates employed in the field. The bill was vetoed by the Governor. AB 2393 (Ammiano, 2010) altered the definition of "graduates employed in the field" for apprenticeship and nursing programs. The bill was vetoed by the Governor. 2. Arguments in Support. Supporters argue that students misled into enrolling at a private postsecondary institution have no hope of succeeding, but generally would already be indebted for tens of thousands of dollars of student loans. Supporters also believe that students lacking English proficiency are more vulnerable to being victimized by such improper recruiting tactics and less likely to seek out redress from a government agency. They note that students who do not speak, read or write sufficient English cannot understand enough of the curriculum to succeed at the course, or to obtain work in the field, so they cannot repay their student loans. The California School Employees Association (CSEA) believes this bill will deter the practice of recruiting and enrolling students with limited English proficiency and will protect students. The Golden State Chapter of the Association of Certified Fraud Examiners states that this bill, by requiring that non-native speakers of English take and pass an English proficiency test which would be independently developed and administered by nationally recognized authority, will be extremely beneficial in protecting student's rights and taxpayer dollars. Legal Aid Foundation of Los Angeles writes in support of this bill, noting that there was an English proficiency provision in the prior law with a private right of action and that "for the most part, the law was obeyed and enforcement was not necessary. This is not likely to be the case if there was no private right of action. The last Bureau of Private Postsecondary and Vocational Education did not do a good or even a satisfactory job regarding enforcement of the law even though the agency was required to spend half of it revenue on enforcement." Legal Aid Foundation of Los Angeles also argues that given the Bureau's past history of failing to protect students or discipline errant schools, absent a private right of SB 675 Page 13 action there would be no downside for the school if it chose to ignore the law. Legal Aid Foundation of Los Angeles is concerned about students lacking sufficient English comprehension that need protections when enrolling in a degree granting course because they often do not have the skills necessary to pass the general education courses. 3. Arguments in Opposition. The California Association for Private Postsecondary Schools (CAPPS) states that "no institution can educate and graduate a student who does not understand class instruction." CAPPS argues that "attempting to enroll a non-English speaker in an English program is a fail/fail strategy for the student and institution" and adds that the Act and implementing regulations are more than adequate to impose the appropriate disciplinary actions for schools engaging in this behavior. Corinthian College opposes this bill, stating that it is unnecessary and also discriminates against students whose first language is not English and who prefer to attend a private college by making them jump over another hurdle that is not required by public colleges, nor required to obtain federal or state financial aid. Corinthian believes that the bill would overlay new state requirements on top of recently-adopted and soon to be effective federal standards, and impose onerous legal liability on the colleges. 8.Recent Author's Amendments. In response to concerns that this bill would have removed uniformity created in the Act through a separate set of standards for one category of students, including the right of a student to bring a private right of action against an institution for violations only pertaining to English learners and nonnative speakers, this bill was amended. The amendments remove a provision allowing for a private right of action. Criticisms of previous legislation and laws governing private postsecondary schools include code confusion and piecemeal approaches to setting standards and providing legal remedies. The attempt to create uniform standards and requirements for the regulation and oversight of these institutions is one of the main reasons for rewriting the Act and reconstitution of the Bureau. Including a private right of action for these particular students assumes that the Act and Bureau are not adequately and effectively protecting students, monitoring institutions and promoting quality. SUPPORT AND OPPOSITION: SB 675 Page 14 Support: California School Employees Association (CSEA) Consumer Federation of California Consumers Union Golden State Chapter of the Association of Certified Fraud Examiners Legal Aid Foundation of Los Angeles Two Individuals Opposition: California Association of Private Postsecondary Schools (CAPPS) Corinthian Colleges Consultant:Sarah Mason