BILL ANALYSIS
Senate Appropriations Committee Fiscal Summary
Senator Carole Migden, Chairwoman
1068 (Escutia and Bowen)
Hearing Date: 4/25/05 Amended: 3/30/05
Consultant: Lisa Matocq Policy Vote: E, U & C 7-3
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BILL SUMMARY: SB 1068 requires the Public Utilities Commission
(PUC) to, by July 1, 2006, implement and enforce a
Telecommunications Bill of Rights (TBOR), consumer protection
rules for (1) telecommunications service, and (2) charges for
noncommunications services on telephone corporation bills, as
specified. It also expresses legislative intent that the
consumer protections be at least as protective as those
established by the PUC in its May 2004 decision.
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Fiscal Impact (in thousands)
Major Provisions 2005-06 2006-07 2007-08 Fund
PUC Unknown costs, potentially $50+ to
several Special*
hundred thousand dollars annually.
Costs
should be offset by fee revenues.
*Public Utilities' Reimbursement Account (PURA)
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STAFF COMMENTS:
The TBOR includes, for example, the right to receive clear and
complete information about rates, terms, and conditions for
service, and the right to personal privacy. It requires
telephone corporations to, among other things, publish, and keep
current on an Internet Web site, the rates, terms, and
conditions it offers, and to credit payments effective the
business day payments are received.
In May 2004, the PUC approved telephone consumer protections
rules that apply to all telephone companies, including wireless
providers. Apparently, most of the rules had been implemented
by late 2004. However, some telephone companies requested time
extensions to implement certain rules. In January 2005, the PUC
stayed their May 2004 decision, pending further review.
Staff notes that a March 2005 Federal Communications Commission
(FCC) order bars states from requiring or prohibiting discretely
identified charges on a wireless bill, and proposes several
rules on which the FCC seeks comment. It is unknown at this
time whether the states will be preempted more broadly.
PUC staff estimate unknown costs, but probably in the range of
$50,000+ to several hundred thousand dollars annually.
Increased costs depend on the extent to which this bill (1)
imposes additional duties that the PUC would not have otherwise
adopted, and (2) drives up enforcement costs by applying
protections to all customers, rather than only residential and
small commercial customers (as was the case with the PUC's 2004
decision). PURA revenues are derived from an annual fee imposed
on utilities. Therefore, any increased costs to the PUC should
be offset by fee revenues.