BILL ANALYSIS SB 911 Page 1 Date of Hearing: June 13, 2005 ASSEMBLY COMMITTEE ON UTILITIES AND COMMERCE Lloyd E. Levine, Chair SB 911 (Dunn) - As Introduced: February 22, 2005 SENATE VOTE : 36-0 SUBJECT : Telecommunications:9-1-1 system. SUMMARY : Allows a wireless 911 call to be answered by a public safety agency other than the California Highway Patrol (CHP) if the call originates from a location other than a freeway. EXISTING LAW requires most emergency 911 telephone calls made from cell phones to be answered by the CHP. An alternative public safety agency (e.g. a local police department) can answer the call if the call originates from a location other than a highway or county road under the CHP's jurisdiction, provided that the CHP, the Department of General Services, and the alternative public safety agency all agree that to do so would be in the public interest. FISCAL EFFECT : Unknown. COMMENTS : According to the author's office the intent of this bill is to allow county 911 services to have 911 calls from wireless phones routed directly to them if the call originates from within their jurisdiction, instead of having the call initially directed to the CHP. Current law allows for direct routing of cell phone calls to city run 911 services, but not to county run services. 1) Background : Since 1984, when wireless telephone service was introduced, all 911 calls from cellular telephones have been answered by the CHP. At that time a cell phone caller could not be automatically located, so the presumption was made that the caller was calling from the freeway, which is the CHP's jurisdiction. If the call instead came from a location which was not the CHP's jurisdiction, such as on a city street, the CHP would forward the call to the appropriate public safety agency. The forwarding of calls is problematic for 911 response because it slows the emergency response, the extra handling can cause important information to be dropped (e.g. calling number or caller location), and it creates extra work for the CHP to SB 911 Page 2 forward the call. Directly connecting the cell phone 911 call to the responding public safety agency would speed emergency response and eliminate unnecessary work by the CHP. Technological advancements now make it possible to locate the precise location of wireless phone user dialing 911. Federal regulations require cell phone companies and handset manufacturers to implement the technology. The ability to locate the cellular 911 caller makes it possible to directly connect the call to the public safety agency responsible for the emergency response. In 1999, when wireless companies were first implementing the location identification technology, legislation authorized wireless 911 calls to be routed directly to local public safety agencies (AB 1263 (Thomson), Chapter 981, Statutes of 2000). This direct local routing was permitted only if the call came from an area that was not within the CHP's jurisdiction and if the CHP, the local public safety agency, and the Department of General Services, all agreed that to do so would be in the public interest. AB 1263 however, has been interpreted to allow for the routing of wireless calls made from within a city's jurisdiction to that city's emergency response center, but not to allow the routing to calls from unincorporated areas to the county's emergency response center. This bill will clarify that a call from an unincorporated area may be relayed directly to the county's emergency response center and not to the CHP. REGISTERED SUPPORT / OPPOSITION : Support Alameda County Sheriff's Department Calaveras County Sheriff's Department California Fire Chiefs Association Contra Costa County Sheriff's Department El Dorado County Sheriff's Department Fire Districts Association Imperial County Sheriff's Department Kern County Sheriff's Department Kings County Sheriff's Department Marin County Sheriff's Department Merced County Sheriff's Department Plumas County Sheriff's Department SB 911 Page 3 San Bernardino County Sheriff's Department San Diego County Sheriff's Department Santa Cruz County Sheriff's Department Shasta County Sheriff's Department Stanislaus County Sheriff's Department Tuolumne County Sheriff's Department Yuba County Sheriff's Department Opposition None on file. Analysis Prepared by : Edward Randolph / U. & C. / (916) 319-2083