BILL ANALYSIS AB 293 Page 1 Date of Hearing: April 12, 2005 ASSEMBLY COMMITTEE ON BUSINESS AND PROFESSIONS Gloria Negrete McLeod, Chair AB 293 (Maze) - As Amended: March 17, 2005 SUBJECT : Home inspections. SUMMARY : Requires home inspectors and real estate salespersons to provide specified written disclosures to customers. Also requires the Department of Consumer Affairs (DCA) to establish a toll-free telephone number for consumers to record complaints regarding home inspectors. Specifically, this bill : 1)Clarifies the application of existing law related to unlicensed persons soliciting pest control work on behalf of a licensed pest control company. 2)Clarifies that a home inspector may name a home seller, real estate broker or salesperson, as an additional insured in a liability insurance policy. 3)Requires a home inspector to provide, prior to commencing a home inspection and as soon it is commercially feasible, the following written disclosures to their customers: a) Whether the home inspector maintains professional liability insurance or maintains a minimum bond of $5,000. b) Whether the home inspector maintains general business liability insurance. c) The approximate number of home inspections the home inspector has performed for a fee, or a statement of the home inspector's experience and education, including the number of years of his or her experience as a home inspector, and his or her education related to home inspection, specifically including the number of educational hours completed and the educational facility or facilities he or she attended. d) Whether the home inspector maintains a contractor's license or any other type of professional license issued by the State of California. AB 293 Page 2 e) A statement that home inspections are not required by law in order to complete a property transfer. f) A statement that home inspectors are not regulated by any state agency. g) Information on how to contact DCA to file a complaint. 4)Requires DCA to establish a toll-free telephone number for the purposes of collecting data and preparing a report to the Legislature that will help determine whether there is a need to create a regulatory scheme for home inspectors. EXISTING LAW defines various terms and establishes various unfair business practices related to home inspection. FISCAL EFFECT : Unknown COMMENTS : Purpose of this bill . According to the author's office, "Home inspectors in California are not regulated, or subject to any disclosure laws. However, the overwhelming majority of real estate transactions are contingent upon or otherwise significantly impacted by the results of a home inspection. As home inspectors are not regulated, there is no industry standard to which all home inspectors must comply. There do exist some associations with standards of practice. However, no home inspector is required to belong to one, and therefore, unknowing homeowners or prospective owners play a 'home inspector' lottery when selecting a home inspector to conduct an inspection before making what is traditionally the biggest investment in their life. "There are no educational or professional requirements to be a home inspector. Clearly, if an individual is going to be certifying that a home is structurally safe and sound, a background or extensive knowledge in home construction and/or engineering is required. Disclosure requirements will give a prospective home buyer the knowledge necessary to select the most competent home inspector, who in turn will be making claims regarding very important and critical components of the structure. "Furthermore, nearly all other professionals involved in a real estate transaction are licensed: termite inspectors, realtors, AB 293 Page 3 roof inspectors, pool and spa professionals and real estate appraisers. While it is evident that full licensure is not the will of the Legislature at this time, it is clear that some steps must be taken to protect consumers and give them the most information possible when selecting a home inspector." Opposition . The California Coalition of Home Inspectors (CCHI) opposes this bill because they disagree with some of the disclosure requirements, and the requirement for DCA to establish a toll-free telephone to receive, but not investigate, complaints about home inspectors. With respect to the disclosure requirements, CCHI believes that: 1)Surety bonds are not available to home inspectors and it "is unfair to require a home inspector to disclose that he or she does not maintain a bond if, in fact, no bonds are available for purchase." 2)With respect to disclosing whether a home inspector maintains a contractor's license, "?there is no connection between performing a home inspection and performing the services normally associated with these licensed professions. Merely because someone is a licensed contractor does not make him or her inherently a better home inspector" and "Since a contractor's license is immaterial to the performance of a competent home inspection, it is prejudicial to require a home inspector to disclose his or her licensure status." 3)With respect to disclosing that a home inspection is not required by law, "the decision to request a home inspection is made before the home inspector is contacted, so the timing of the disclosure you propose comes too late in the normal process to have any significant benefit." 4)With respect to disclosing that home inspectors are not regulated by any state agency, "This disclosure is inaccurate and prejudicial. First, the business practices of home inspectors are subject to Business and Professions Code Section 17200 which is enforced by the California Department of Justice. Judges, at least at the appellate level, are state regulators and they enforce the provisions of Business and Professions Code 7195-7199. Many other businesses in California are not specifically regulated by any state agency and they are not required to make a similar pejorative disclosure." AB 293 Page 4 CCHI also opposes the requirement for DCA to establish and maintain a toll-free telephone line solely for the purposes of collecting data on the number complaints related to home inspectors and preparing a report to the Legislature that will help determine whether there is a need to create a regulatory scheme for home inspectors. CCHI believes that "The proposed process for recording consumer complaints from the public is inherently flawed and easily abused. It would permit a single individual to flood the Department of Consumer Affairs hotline with bogus, unsubstantiated complaints. To assess the true need for regulation, there must be some mechanism to verify the accuracy of the complaints and to give the accused an opportunity to present rebuttal information to challenge the complaint. AB 293 prohibits the Department of Consumer Affairs from acting on any complaints. This prevents any authentication of the validity of the complaints and vitiates the credibility of any conclusions based upon such complaints. We have no fear of the outcome of a properly conducted study, but the one proposed by AB 293 appears to be a waste of time and precious state resources." The California Association of Realtors (CAR) opposes this bill because of the requirement to disclose that home inspections are not required by law, arguing that "...there are many common inspections, such as a termite inspection, that are not required in a real estate transaction." CAR also opposes the requirement to provide customers with the toll free number to DCA. Suggested amendment . The bill would require DCA to submit a report to the Legislature, by January 1, 2007, on the number complaints related to home inspectors that were recorded during the 2006 calendar year. It would be appropriate to allow DCA six months to prepare the report (i.e., a due date of July 1, 2007 for the report). Previous legislation . The following bills reflect the various efforts to address the consumer protection issues associated with home inspectors: AB 1976 (Maze) of 2004 would have required the Contractors State License Board (CSLB) to develop a process for licensing home inspectors, and would have made it unlawful to perform a home inspection without a license. AB 1976 failed passage in the Assembly Business and Professions Committee. AB 293 Page 5 SB 31 (Figueroa) of 2002 would have required, among other things, a home inspector to make disclosures to consumers as to his or her qualifications and whether the home inspector has insurance. Subsequently, SB 31 was substantively amended for another purpose. SB 1332 (Figueroa) of 2002 would have provided title act protection for home inspectors by making it an unfair business practice for an individual to refer to himself or herself as a "certified home inspector" unless he or she met specified requirements. SB 1332 also required home inspectors to provide specified disclosures prior to conducting a home inspection. SB 1332 was held in the Assembly Business and Professions Committee. SB 1216 (Hughes) of 1999 would have strengthened regulations for persons who perform home inspections. It would have required a person seeking to represent himself or herself as a "home inspector" to disclose in writing to the person who ordered the home inspection whether he or she has passed a home inspection specific examination or has performed at least 250 home inspections for which home inspection reports were issued. SB 1216 also would have made it unlawful for a person who fails to make that disclosure to represent himself or herself as a "home inspector," or to use other similar terms. A home inspector would have been required to pass a home inspection specific examination. SB 1216 was vetoed by Governor Davis. SB 258 (O'Connell), Chapter 338, Statutes of 1996, was designed to address the concerns of those who opposed AB 2780 (see below). SB 258 was different from AB 2780 in a number of ways; primarily it left out the formal state certification process and requirements for certification. SB 258 reflects the current law regulating home inspectors and home inspections. AB 2780 (O'Connell) of 1994 would have set up a comprehensive statutory scheme for certifying and regulating home inspectors. It would have provided for the creation of a new statewide, nonprofit organization to exclusively certify home inspectors. AB 2780 failed passage on the Senate Floor. SB 974 (Petris) of 1987 was introduced as a result of a study completed by California State University, Sacramento, which recommended that home inspectors meet certain qualifications and AB 293 Page 6 pass an examination. Under SB 974, home inspectors would have been regulated and licensed by CSLB. SB 974 failed passage. SB 2026 (Petris) of 1986 would have established specific licensing requirements for home inspectors. However, this bill was amended to only require a study by CSLB of problems relating to home inspectors. REGISTERED SUPPORT / OPPOSITION : Support None on file. Opposition California Coalition of Home Inspectors California Association of Realtors Analysis Prepared by : Ross Warren / B. & P. / (916) 319-3301