BILL ANALYSIS                                                                                                                                                                                                    



                                                                       


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                              UNFINISHED BUSINESS


          Bill No:  SB 521
          Author:   Bowen (D)
          Amended:  6/23/03
          Vote:     21

           
           SENATE ENERGY, U.&C. COMMITTEE  :  8-0, 4/8/03
          AYES:  Bowen, Alarcon, Battin, Dunn, McClintock, Murray,  
            Sher, Vasconcellos
          NO VOTE RECORDED:  Morrow

           SENATE APPROPRIATIONS COMMITTEE  :  10-0, 5/5/03
          AYES:  Alpert, Battin, Bowen, Burton, Escutia, Karnette,  
            Machado, Murray, Poochigian, Speier
          NO VOTE RECORDED:  Aanested, Ashburn, Johnson

           SENATE FLOOR  :  39-0, 5/12/03
          AYES:  Aanestad, Ackerman, Alarcon, Alpert, Ashburn,  
            Battin, Bowen, Brulte, Burton, Cedillo, Chesbro, Denham,  
            Ducheny, Escutia, Figueroa, Florez, Hollingsworth,  
            Johnson, Karnette, Knight, Kuehl, Machado, Margett,  
            McClintock, McPherson, Morrow, Murray, Oller, Ortiz,  
            Perata, Poochigian, Romero, Scott, Sher, Soto, Speier,  
            Torlakson, Vasconcellos, Vincent
          NO VOTE RECORDED:  Dunn

           ASSEMBLY FLOOR  :  78-0 (Passed on Consent), 7/29/03 - See  
            last page for vote


           SUBJECT  :    Public Utilities Commission:  customers

           SOURCE  :     Author

                                                           CONTINUED





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           DIGEST  :    This bill (1) requires the Office of Ratepayer  
          Advocate, within the State Public Utilities Commission, to  
          primarily consider the interests of residential and small  
          commercial customers when dealing with rate design and  
          revenue allocation matters, and (2) expands eligibility for  
          "intervenor compensation", as specified.

           Assembly Amendments  (1) provide additional definitions for  
          terms used in the bill, (2) authorize the State Public  
          Utilities Commission to make certain changes to the  
          definition of "small commercial customer," as specified,  
          and (3) add legislative findings and declarations.

          ANALYSIS  :    Current law provides a mechanism where  
          non-governmental participants in cases before the State  
          Public Utilities Commission (PUC) may be paid for their  
          reasonable costs of participation if the PUC finds the  
          participant substantially contributed to the commission's  
          decision and the participant couldn't otherwise afford to  
          take part without undue hardship.  This is known as  
          "intervenor compensation."

          This bill specifically authorizes organizations that  
          represent small commercial customers who receive bundled  
          electric service to apply for intervenor compensation for  
          the reasonable costs of participating in proceedings at the  
          PUC.

          This bill defines small business customers as those with  
          maximum peak demand less than 50 kilowatts, but allows the  
          PUC to modify this definition in order to increase  
          participation by organizations representing small  
          businesses.

          This bill precludes anyone representing small business  
          customers from receiving intervenor compensation if they  
          have a conflict arising from prior representation before  
          the PUC and states this conflict cannot be waived by the  
          group hiring the representative.

          Current law establishes the Office of Ratepayer Advocates  
          (ORA) within the PUC and requires ORA to represent utility  
          customer interests.







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          This bill requires the ORA to primarily consider the  
          interests of residential and small commercial customers in  
          proceedings involving issues of revenue allocation or rate  
          design.

           Background

           The PUC deals with many complex cases that have a  
          significant impact on utility customers.  The PUC has an  
          oversight responsibility for investor-owned utilities  
          (IOUs), including gas, electric, water, and  
          telecommunications, that collect more than $40 billion  
          annually from California ratepayers.  In a typical year,  
          the PUC will handle around 1,000 cases, not including  
          individual customer complaints.

          The PUC processes cases (e.g. requests by utilities to  
          raise rates) much like a court, relying on judges,  
          attorneys, and expert witnesses before making decisions.   
          All the major cases require public hearings to be held with  
          written and oral testimony, as well as opportunities for  
          cross examination.  Opening and reply briefs are filed,  
          draft decisions are issued, comments are received from  
          parties, and final decisions issued.  Participation in  
          these cases isn't just complicated, it's also time  
          consuming and relatively expensive.

          Utilities are able to fully participate in those cases and  
          their costs of taking part are generally covered in the  
          rates they're permitted to charge.  Therefore, the  
          utilities have the resources to vigorously contest their  
          side of the case that, when combined with their depth of  
          knowledge and control of the information upon which  
          regulators base their decisions, makes them formidable  
          opponents.

          The customer side of the case is represented at the PUC in  
          two ways:

          1.Customers represent themselves on occasion before the  
            PUC.  Larger consumers sometimes band together and  
            collectively represent themselves, while residential  
            customers have more active representation through  







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            organizations such as The Utility Reform Network (TURN)  
            and the Latino Issues Forum.

          2.The ORA is statutorily directed to represent customer  
            interests in virtually all PUC proceedings involving  
            electricity, natural gas, telecommunications, and water.

           Intervenor Compensation

           Current law provides some encouragement for public  
          participation in PUC cases. Because of the time and expense  
          involved in participating in PUC proceedings, customers may  
          be compensated for their expenses via the intervenor  
          compensation program.  Under this statutory program,  
          customers who couldn't otherwise afford to participate and  
          who have made a substantial contribution to the case, as  
          determined by the PUC, are eligible to have their  
          reasonable expenses covered, including attorneys fees and  
          expert witness fees.  Because the program only allows  
          compensation for those who incur significant, substantial  
          hardship, large business customers and governmental  
          agencies are ineligible for intervenor compensation.

          Where the utility is subject to traditional cost-of-service  
          ratemaking (e.g. the electric utilities), the expense of  
          the intervenor compensation program is recoverable from  
          ratepayers.  Where the utility is subject to price-cap  
          regulation, or where prices aren't regulated (e.g.  
          telecommunications utilities) the utility must manage the  
          cost of the program.  In either event, the cost of the  
          intervenor compensation program is relatively small.  In  
          2001 (the most current year available), the intervenor  
          compensation awards totaled $1.3 million, with most of the  
          money going to organizations representing residential  
          customers.

           Office of Ratepayer Advocates

           The ORA is a part of the PUC.  Its director is separately  
          appointed by the Governor and confirmed by the Senate.  The  
          ORA has 160 employees, including attorneys, which  
          represents 18 percent of the personnel at the PUC.

          The ORA is required to participate in every substantial PUC  







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          case.  It is required to fully evaluate utility positions  
          and present a comprehensive point of view on every aspect  
          of the utility case.  By contrast, intervenors can pick and  
          choose which cases they want to take part in and which  
          issues in those cases they want to contest.

          In the majority of issues, the ORA represents a point of  
          view that's consistent with the interests of all  
          ratepayers.  For example, in a proceeding where the utility  
          is requesting to raise rates, all ratepayers have an  
          interest in seeing the utility gets the minimum amount of  
          money needed to meet its obligations, along with a  
          reasonable return on investment.

          However, some cases have the effect of pitting certain  
          groups of ratepayers against one another.  For example,  
          once the amount of money a particular utility is entitled  
          to receive is determined, the PUC has to decide how to  
          apportion that requirement between customers.  In this  
          case, residential, small business, and industrial customers  
          will each want the others to bear the burden.  As a matter  
          of practice in these types of cases, ORA has advocated for  
          residential customers.

          Industrial customers have been reasonably successful at  
          communicating their concerns to the PUC.  Residential  
          customers are well represented by ORA and other intervening  
          parties.  However, small business customers haven't been  
          particularly well heard.  The ORA doesn't focus on them and  
          small business groups generally don't participate at the  
          PUC.  Whether that lack of participation is the main reason  
          why small businesses are paying higher rates than the other  
          two classes of ratepayers is open to interpretation, but  
          one look at Pacific Gas & Electric's rates shows small  
          businesses are indeed paying more:

               Average residential rate (non-CARE)$0.141/kwh

               Average industrial rate            $0.135/kwh

               Average small business rate   $0.177/kwh

          The average small business rate is 26 percent and 31  
          percent higher than the average residential and industrial  







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          rate, respectively.  It is not clear that the cost of  
          serving small business customers justifies that level of  
          cost differences.

           Comments

          Making Small Businesses Eligible For Intervenor  
          Compensation  .  Current law makes "a representative of a  
          group or organization authorized pursuant to its articles  
          of incorporation or bylaws to represent the interests of  
          residential customers" eligible for intervenor  
          compensation.  The PUC is the sole entity that decides  
          whether or not to award intervenor compensation and to do  
          it has to find that (1) the intervenor substantially  
          contributed to the PUC's decision, and (2) the intervenor  
          couldn't otherwise afford to take part without undue  
          hardship.

          This bill makes organizations representing small business  
          bundled service electric customers eligible for intervenor  
          compensation.  In order to actually receive compensation,  
          those organizations will have to meet the same tests as all  
          other intervenors.  Making an entity eligible to receive  
          intervenor compensation isn't a guarantee it will actually  
          receive intervenor compensation from the PUC.

           Nonwaivable Conflict of Interest  .  The bill denies  
          intervenor compensation to anyone representing small  
          business customers who has a conflict of interest as a  
          result of prior representation before the PUC.  The bill  
          further states this conflict can't waived by the group  
          hiring the representative.  This provision is intended to  
          prevent any party from skirting the prohibition on  
          providing intervenor compensation to customers who are  
          financially able to represent themselves by also  
          representing small business customers.  Under this  
          provision of the bill, an intervenor would have to choose a  
          side.

           Requiring ORA To Pick A Side  .  Most of ORA's work is on  
          issues where all ratepayers have similar interests, but  
          about 15 percent of the time, ORA works on rate design  
          issues where the interests of the various ratepayer classes  
          diverge.







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          In those cases, this bill requires ORA to "primarily  
          consider" the interests of residential and small commercial  
          customers when it deals with matters of rate design.  
           
           FISCAL EFFECT  :    Appropriation:  No   Fiscal Com.:  Yes    
          Local:  No

           ASSEMBLY FLOOR  :
          AYES:  Aghazarian, Bates, Benoit, Berg, Bermudez, Bogh,  
            Calderon, Campbell, Canciamilla, Chan, Chavez, Chu,  
            Cogdill, Cohn, Corbett, Correa, Cox, Daucher, Diaz,  
            Dutra, Dutton, Dymally, Frommer, Garcia, Goldberg,  
            Hancock, Harman, Haynes, Jerome Horton, Shirley Horton,  
            Houston, Jackson, Keene, Kehoe, Koretz, La Malfa, La  
            Suer, Laird, Leno, Leslie, Levine, Lieber, Liu,  
            Longville, Lowenthal, Maldonado, Matthews, Maze,  
            McCarthy, Montanez, Mountjoy, Mullin, Nakanishi, Nakano,  
            Nation, Negrete McLeod, Nunez, Oropeza, Pacheco, Parra,  
            Pavley, Plescia, Reyes, Richman, Ridley-Thomas, Runner,  
            Salinas, Samuelian, Simitian, Spitzer, Steinberg,  
            Strickland, Vargas, Wiggins, Wolk, Wyland, Yee, Wesson


          NC:cm  8/18/03   Senate Floor Analyses 

                       SUPPORT/OPPOSITION:  NONE RECEIVED

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