BILL ANALYSIS                                                                                                                                                                                                              1
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                SENATE ENERGY, UTILITIES AND COMMUNICATIONS COMMITTEE
                               DEBRA BOWEN, CHAIRWOMAN
          

          SB 521 -  Bowen                                   Hearing Date:   
          April 8, 2003              S
          As Amended:         April 1, 2003            FISCAL       B
                                                                        
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                                      DESCRIPTION
           
           Current law  provides a mechanism where non-governmental  
          participants in cases before the California Public Utilities  
          Commission (CPUC) may be paid for their reasonable costs of  
          participation if the CPUC finds the participant substantially  
          contributed to the commission's decision and the participant  
          couldn't otherwise afford to take part without undue hardship.   
          This is known as "intervenor compensation."

           This bill  specifically authorizes organizations that represent  
          small commercial customers who receive bundled electric service  
          to apply for intervenor compensation.

           This bill  precludes anyone representing small business customers  
          from receiving intervenor compensation if they have a conflict  
          arising from prior representation before the CPUC and states  
          this conflict cannot be waived by the group hiring the  
          representative.

           Current law  establishes the Office of Ratepayer Advocates (ORA)  
          within the CPUC and requires ORA to represent utility customer  
          interests. 

          This bill  requires the ORA to primarily consider the interests  
          of residential and small commercial customers when dealing with  
          matters of rate design.

                                      BACKGROUND
           
          The CPUC deals with many complex cases that have a significant  
          impact on utility customers.  The CPUC has an oversight  











          responsibility for investor-owned utilities (IOUs), including  
          gas, electric, water, and telecommunications, that collect more  
          than $40 billion annually from California ratepayers.  In a  
          typical year, the CPUC will handle around 1,000 cases, not  
          including individual customer complaints.

          The CPUC processes cases (e.g. requests by utilities to raise  
          rates) much like a court, relying on judges, attorneys, and  
          expert witnesses before making decisions.  All the major cases  
          require public hearings to be held with written and oral  
          testimony, as well as opportunities for cross examination.   
          Opening and reply briefs are filed, draft decisions are issued,  
          comments are received from parties, and final decisions issued.   
          Participation in these cases isn't just complicated, it's also  
          time consuming and relatively expensive.

          Utilities are able to fully participate in those cases and their  
          costs of taking part are generally covered in the rates they're  
          permitted to charge.  Therefore, the utilities have the  
          resources to vigorously contest their side of the case that,  
          when combined with their depth of knowledge and control of the  
          information upon which regulators base their decisions, makes  
          them formidable opponents.

          The customer side of the case is represented at the CPUC in two  
          ways:

               1.     Customers represent themselves on occasion before  
                 the CPUC.  Larger consumers sometimes band together and  
                 collectively represent themselves, while residential  
                 customers have more active representation through  
                 organizations such as The Utility Reform Network (TURN)  
                 and the Latino Issues Forum.

               2.     The ORA is statutorily directed to represent  
                 customer interests in virtually all CPUC proceedings  
                 involving electricity, natural gas, telecommunications,  
                 and water.  

           Intervenor Compensation
           Current law provides some encouragement for public participation  
          in CPUC cases. Because of the time and expense involved in  
          participating in CPUC proceedings, customers may be compensated  
          for their expenses via the intervenor compensation program.   










          Under this statutory program, customers who couldn't otherwise  
          afford to participate and who have made a substantial  
          contribution to the case, as determined by the CPUC, are  
          eligible to have their reasonable expenses covered, including  
          attorneys fees and expert witness fees.  Because the program  
          only allows compensation for those who incur significant,  
          substantial hardship, large business customers and governmental  
          agencies are ineligible for intervenor compensation.

          Where the utility is subject to traditional cost-of-service  
          ratemaking (e.g. the electric utilities), the expense of the  
          intervenor compensation program is recoverable from ratepayers.   
          Where the utility is subject to price-cap regulation, or where  
          prices aren't regulated (e.g. telecommunications utilities) the  
          utility must manage the cost of the program.  In either event,  
          the cost of the intervenor compensation program is relatively  
          small.  In 2001 (the most current year available), the  
          intervenor compensation awards totaled $1.3 million, with most  
          of the money going to organizations representing residential  
          customers. 

           Office of Ratepayer Advocates
           The ORA is a part of the CPUC.  Its director is separately  
          appointed by the Governor and confirmed by the Senate.  The ORA  
          has 160 employees, including attorneys, which represents 18% of  
          the personnel at the CPUC.  

          The ORA is required to participate in every substantial CPUC  
          case.  It is required to fully evaluate utility positions and  
          present a comprehensive point of view on every aspect of the  
          utility case.  By contrast, intervenors can pick and choose  
          which cases they want to take part in and which issues in those  
          cases they want to contest.

          In the majority of issues, the ORA represents a point of view  
          that's consistent with the interests of  all  ratepayers.  For  
          example, in a proceeding where the utility is requesting to  
          raise rates, all ratepayers have an interest in seeing the  
          utility gets the minimum amount of money needed to meet its  
          obligations, along with a reasonable return on investment.  

          However, some cases have the effect of pitting certain groups of  
          ratepayers against one another.  For example, once the amount of  
          money a particular utility is entitled to receive is determined,  










          the CPUC has to decide how to apportion that requirement between  
          customers.  In this case, residential, small business, and  
          industrial customers will each want the others to bear the  
          burden.  As a matter of practice in these types of cases, ORA  
          has advocated for residential customers.

          Industrial customers have been reasonably successful at  
          communicating their concerns to the CPUC.  Residential customers  
          are well represented by ORA and other intervening parties.   
          However, small business customers haven't been particularly well  
          heard.  The ORA doesn't focus on them and small business groups  
          generally don't participate at the CPUC.  Whether that lack of  
          participation is the main reason why small businesses are paying  
          higher rates than the other two classes of ratepayers is open to  
          interpretation, but one look at Pacific Gas & Electric's rates  
          shows small businesses are indeed paying more:

               Average residential rate (non-CARE)                          
                  $0.141/kwh
               Average industrial rate            $0.135/kwh
               Average small business rate        $0.177/kwh

          The average small business rate is 26% and 31% higher than the  
          average residential and industrial rate, respectively.  It is  
          not clear that the cost of serving small business customers  
          justifies that level of cost differences.

                                       COMMENTS
           
           1.Making Small Businesses Eligible For Intervenor Compensation  .   
            Current law makes "a representative of a group or organization  
            authorized pursuant to its articles of incorporation or bylaws  
            to represent the interests of residential customers" eligible  
            for intervenor compensation.  The CPUC is the sole entity that  
            decides whether or not to award intervenor compensation and to  
            do it has to find that: 1) The intervenor substantially  
            contributed to the CPUC's decision; and, 2) The intervenor  
            couldn't otherwise afford to take part without undue hardship.

            This bill makes organizations representing small business  
            bundled service electric customers eligible for intervenor  
            compensation.  In order to actually receive compensation,  
            those organizations will have to meet the same tests as all  
            other intervenors.  Making an entity eligible to receive  










            intervenor compensation isn't a guarantee it will actually  
            receive intervenor compensation from the CPUC.

           2.Nonwaivable Conflict Of Interest  .  The bill denies intervenor  
            compensation to anyone representing small business customers  
            who has a conflict of interest as a result of prior  
            representation before the CPUC.  The bill further states this  
            conflict can't waived by the group hiring the representative.   
            This provision is intended to prevent any party from skirting  
            the prohibition on providing intervenor compensation to  
            customers who are financially able to represent themselves by  
            also representing small business customers.  Under this  
            provision of the bill, an intervenor would have to choose a  
            side.
           
          3.Requiring ORA To Pick A Side  .  Most of ORA's work is on issues  
            where all ratepayers have similar interests, but about 15% of  
            the time, ORA works on rate design issues where the interests  
            of the various ratepayer classes diverge.

            In those cases, this bill requires ORA to "primarily consider"  
            the interests of residential and small commercial customers  
            when it deals with matters of rate design.   The author and  
            committee may wish to consider  whether it's appropriate to  
            require the ORA to, in essence, pick a side when a conflict  
            between ratepayer groups arises.

                                       POSITIONS
           
           Sponsor:
           
          Author

           Support:
           
          None on file

           Oppose:
           
          California Manufacturers & Technology Association (unless  
          amended)

          



























          Randy Chinn 
          SB 521 Analysis
          Hearing Date:  April 8, 2003