BILL NUMBER: SB 1903 AMENDED
BILL TEXT
AMENDED IN ASSEMBLY AUGUST 8, 2002
AMENDED IN ASSEMBLY JUNE 19, 2002
AMENDED IN SENATE MAY 20, 2002
AMENDED IN SENATE APRIL 23, 2002
INTRODUCED BY Senator O'Connell
FEBRUARY 22, 2002
An act to add Section 2890.2 to the Public Utilities Code,
relating to telecommunications.
LEGISLATIVE COUNSEL'S DIGEST
SB 1903, as amended, O'Connell. Commercial mobile radio service
providers: subscriber protection.
Existing law requires any person, corporation, or billing agent
that charges subscribers for products or services on a telephone bill
to, among other things, include in the telephone bill the amount
being charged for each product or service, including any taxes or
surcharges, and a clear and concise description of the service or
product.
This bill would require a provider of commercial mobile radio
service, as defined, to provide subscribers by no later than January
1, 2004, with a means by which a subscriber can obtain reasonably
current and available information, as determined by the
providers provider , on the subscriber's calling
plan or plans and service usage. The bill would require providers
to inform subscribers of the availability of this information and how
it may be obtained, at the time service is established.
Vote: majority. Appropriation: no. Fiscal committee: no.
State-mandated local program: no.
THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:
SECTION 1. The Legislature finds and declares all of the
following:
(a) Commercial mobile radio service subscribers may currently be
unable to monitor their call time minutes and, as a result, they face
higher rates because they unknowingly exceed the number of minutes
included under their plans.
(b) Commercial mobile radio service subscribers need reasonably
accurate information relative to their current service usage in order
to enable them to better utilize their particular calling plans.
(c) Providing commercial mobile radio service subscribers with a
reasonable estimate that includes a differentiation between the types
of usage covered by their plans, such as "peak" versus "free"
minutes, will enable subscribers to make informed decisions about
their commercial mobile radio service.
(d) The Legislature intends to require the provision of reasonably
available usage information by commercial mobile radio service
providers by January 1, 2004.
(e) Technology exists to provide commercial mobile radio service
subscribers with reasonably accurate information relative to their
current service usage, and this type of information can be obtained
through a variety of sources, including, but not limited to, cellular
telephone providers, Internet Web sites, and traditional telephone
customer service providers, such as 1-800 telephone numbers.
(f) The Legislature intends that reasonably available, current
usage information be provided to all commercial mobile radio service
subscribers, taking into consideration technical limitations that may
affect reporting to a consumer, including, but not limited to,
limitations on reporting "roaming" minutes incurred when a commercial
mobile radio service subscriber is outside his or her plan coverage
area.
SEC. 2. Section 2890.2 is added to the Public Utilities Code, to
read:
2890.2. (a) No later than January 1, 2004, a provider of
commercial mobile radio service, as defined in Section 2892, shall
provide subscribers with a means by which a subscriber can obtain
reasonably current and available information, as determined by the
provider, on the subscriber's calling plan or plans and service
usage.
(b) Each provider of commercial mobile radio service shall inform
subscribers at the time service is established of the availability of
the information described in subdivision (a) and how it may be
obtained.
(c) For purposes of this section, commercial mobile radio service
shall not include any one-way paging service utilizing facilities
that are licensed by the Federal Communications Commission,
including, but not limited to, narrowband personal communications
services described in Subpart D (commencing with Section 24.100) of
Part 24 of Title 47 of the Code of Federal Regulations, as in effect
on October 1, 2001.